Sandra Bazan

An unwavering, detail-oriented, and accomplished professional with comprehensive experience in remote work paired with a knack for demonstrating strong.

technical insurance knowledge. Agile at interacting with customers and insurance agents to request or provide documents, and proof of insurance, collecting payment information, and conducting follow-ups. Adaptable at assisting customers with product and service information, resolving high-priority issues, managing a high volume of incoming calls, Proficient at chatting on portals with agents, resolving their concerns regarding products and services tactfully, as well as assisting agents in product training. Skilled at executing endorsements, brush maps, distributing mail from admin to the correct staff member, while maintaining confidentiality.

• Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
• Participated in continuous professional development opportunities as well as industry conferences or seminars to stay informed about current trends in medical assisting supervision practices.
• Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
• Contributed to cost-saving initiatives by identifying opportunities for reducing expenses without sacrificing patient care quality or employee satisfaction levels.