Sandra Benitezz
Sicklerville,NJ
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Manager
Five Guys
Sicklerville, NJ
02.2022 - 05.2023
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Established and managed yearly budgets of up to $[Amount].
- Conducted quality, timely performance feedback and performance appraisals.
Shift Leader
Target
Marlton, NJ
07.2019 - 11.2021
- Scheduled team members for shifts based on business needs and customer demand.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Manager
Pizza Hut
Blackwood, NJ
02.2018 - 10.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
Education
Associate of Science - Business Management
Camden County College
Blackwood, NJ05.2018
High School Diploma -
Timber Creek Regional High School
Erial, NJ06.2017
Skills
- Contract Management
- Strategic Planning
- Business Development
- Marketing
- Staff Development
- Time Management
Timeline
Manager
Five Guys
02.2022 - 05.2023
Shift Leader
Target
07.2019 - 11.2021
Manager
Pizza Hut
02.2018 - 10.2021
Associate of Science - Business Management
Camden County College
High School Diploma -
Timber Creek Regional High School
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