Accomplished General Manager with a proven track record in optimizing supply chain processes and enhancing customer retention. Expertise in strategic planning and performance improvement has driven significant revenue growth and operational efficiency.
Overview
45
45
years of professional experience
Work History
General Manager
McDonald's
Milwaukee, WI
03.2002 - Current
Oversaw daily operations across multiple locations, ensuring compliance with company standards and protocols.
Developed and executed strategic initiatives to improve customer satisfaction and service efficiency.
Analyzed sales data to identify trends, driving promotional strategies that increased revenue.
Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing costs
Managed inventory levels and optimized supply chain processes to enhance operational efficiency.
Led team in implementing training programs, resulting in improved employee performance and engagement.
Conducted regular performance evaluations, providing constructive feedback to foster team development.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited and hired team members for various positions.
Manger Operator
Waukesha Tool and Stamping
Waukesha, WI
02.1992 - 02.2002
Managed cross-functional teams to achieve project goals and meet client deadlines consistently.
Led operational workflows to enhance production efficiency and output quality.
Streamlined processes resulting in reduced waste and increased productivity across departments.
Developed and implemented training programs to improve team performance and skillsets.
Operated various tool and die presses in manufacturing environment
Purchasing Manager
M. A. Garrett
Menomonee Falls, WI
01.1982 - 02.1992
Developed and implemented purchasing strategies to optimize inventory management.
Achieved cost savings by negotiating contracts and pricing with suppliers.
Negotiated contracts with suppliers to secure favorable terms and pricing.
Managed vendor relationships, ensuring compliance with company standards and requirements.
Education
ServSafe Food Protection Manager Certification - General Management And General Leader
Hamburger University
Chicago, IL
01-2006
Skills
Operations management
Strategic planning
Employee scheduling
Performance improvement
Customer retention
Problem resolution
Leadership and team building
Motivation
Timeline
General Manager
McDonald's
03.2002 - Current
Manger Operator
Waukesha Tool and Stamping
02.1992 - 02.2002
Purchasing Manager
M. A. Garrett
01.1982 - 02.1992
ServSafe Food Protection Manager Certification - General Management And General Leader