Sandra Borrego
Houston,TX
Summary
Highly organized and dedicated Executive Administrative Assistant with a proven track record of delivering exceptional customer service in fast-paced environments. Skilled in multitasking, decision-making, and maintaining a strong work ethic both independently and collaboratively. Seeking a challenging position that leverages administrative and customer service expertise, while providing opportunities for growth and advancement.
Overview
17
17
years of professional experience
Work History
Service Center Manager / Office Manager
Creative Blinds
03.2022 - Current
- Provide a range of administrative support to the CCIM.
- Manage the CCIM's calendar, including appointments, meetings, and travel.
- Perform clerical duties including filing, data entry, mail-outs, and report maintenance.
- Answer multi-line phones and route calls appropriately.
- Manage end-to-end supply ordering and inventory for four office locations, ensuring availability, consistency, and operational efficiency.
- Supervise and support two service and repair staff members to ensure efficient daily operations and quality service.
- Order repair parts and process incoming service orders to ensure timely and accurate repairs.
- Receive, inspect, and stage warehouse inventory to ensure accuracy, quality standards, and on-time installation readiness.
- Manage installation schedules for four installers, optimizing routes and timelines to maximize productivity and customer satisfaction.
- Provide technical support for staff devices, including ordering, upgrades, and troubleshooting; onboard new employees with email access and assigned devices.
Camp Reservation Coordinator / Administrative Assistant
Sam Houston Area Council - Boy Scouts of America
02.2017 - 03.2022
- Supported Camp Director and Director of Support Services administratively.
- Managed and supported volunteer registration activities at four campsites through the DoubleKnot system, ensuring data accuracy and efficient processing.
- Managed clerical tasks, including filing, data entry, mail-outs, and report maintenance.
- Managed vendor payment processing, verifying invoices, and ensuring accurate, on-time submission.
- Coordinated and requested annual licensing permits for multiple camp sites to ensure regulatory compliance.
- Collected and processed check, cash payments, and bank deposits.
- Collected and processed cash and check payments, completed bank deposits, and generated reports for back charges and returned checks.
- Managed employee and vendor purchase orders and check requests, ensuring accuracy and routing for proper approval.
Administrative Assistant
Avance Houston, Inc.
01.2009 - 11.2016
- Provided full administrative support to the Senior and Assistant Directors.
- Created correspondence including letters, memos, and articles.
- Oversaw travel planning and reimbursement for program staff, streamlining logistics and ensuring timely, accurate expense processing.
- Answered incoming calls and directed them to appropriate departments.
- Coordinated and submitted annual compliance license requests for four child care centers to ensure regulatory adherence.
- Managed accurate timesheet submissions for over 50 employees each pay cycle.
Education
High School Diploma -
Westfield High School
05-2007
Skills
- Organization & Time Management
- Attention to Detail
- Customer Service
- Professional Phone Etiquette
- Problem Solving
- Technical Proficiency
References
Available upon request.
Timeline
Service Center Manager / Office Manager
Creative Blinds
03.2022 - Current
Camp Reservation Coordinator / Administrative Assistant
Sam Houston Area Council - Boy Scouts of America
02.2017 - 03.2022
Administrative Assistant
Avance Houston, Inc.
01.2009 - 11.2016
High School Diploma -
Westfield High School