Experienced Office Manager with strong customer service, scheduling, and calendar management skills. Skilled in billing, bookkeeping, insurance verification, and maintaining accurate records while keeping daily operations organized and efficient.
Work History
Office Manager
18 Years 11 Months
Clear View Optical | 11.2007 - Current
Managed daily office operations, maintaining efficient patient flow and organized front desk support.
Scheduled appointments, coordinated calendars, and balanced provider availability with patient needs.
Verified insurance details and processed paperwork for accurate patient records and claims support.
Monitored inventory levels for optical supplies, ordering materials to prevent service delays.
Housekeeper
Ephraim Inn | 1986 - 10.2007
Inspected rooms for cleanliness, maintenance issues, and missing items before guest arrival.
Cleaned guest rooms, bathrooms, and common areas to maintain consistent hospitality standards.
Replenished linens, toiletries, and room supplies to support guest readiness.
Operated vacuum, mop, laundry equipment, and cleaning chemicals safely and effectively.
Nursing Assistant
Dorchester Nursing Home | 1985 - 03.1987
Monitored vital signs and reported changes to nursing staff promptly.
Supported bathing, dressing, grooming, and mobility assistance with careful attention.
Assisted residents with daily living activities, preserving dignity and comfort.
Documented care observations accurately in resident records and shift handoff notes.