Sandra Brown
Detroit ,MI
Summary
Proven leader in child and patient care, I excelled at Preferred Home Care by enhancing patient well-being through compassionate, individualized attention and strict adherence to HIPAA guidelines. Skilled in emergency procedures and demonstrating strong work ethic, I fostered trust and safety, significantly improving client satisfaction. My leadership and respectfulness ensured a positive, healthy environment for all under my supervision.
Overview
17
17
years of professional experience
Work History
School Bus Monitor
Elite School Staffing
08.2024 - Current
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
Childcare Provider
My Little Shining Starz
02.2022 - 08.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Direct Care Worker
Preferred Home Care
01.2014 - 01.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored and assisted residents through individual service plans.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Office Manager
All Skill Construction
01.2008 - 06.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Education
Certificate - Medical Field
Irving’s Professional CNA School
Eastpointe, MI12.2024
High School Diploma - College Prep Classes
Clintondale Highschool
Clinton Township, MI05.2008
Skills
- Strong work ethic
- Respectfulness
- Patience and empathy
- Child supervision
- Verbal communication
- CPR certified
- Body language reading
- Emergency procedures
- Student safety
- Disability awareness
- Youth development
- Leadership skills
Timeline
School Bus Monitor
Elite School Staffing
08.2024 - Current
Childcare Provider
My Little Shining Starz
02.2022 - 08.2024
Direct Care Worker
Preferred Home Care
01.2014 - 01.2022
Office Manager
All Skill Construction
01.2008 - 06.2014
Certificate - Medical Field
Irving’s Professional CNA School
High School Diploma - College Prep Classes
Clintondale Highschool
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