Sandra Bull
Bakersfield,CA
Summary
Experience administrative professional with more than 20 years customer service, office management, and administrative support services. Skilled in data entry, records, management,scheduling, customer relations, and financial recordkeeping. Known for accuracy, organization, professionalism, and maintaining confidentiality while providing exceptional service in fast-paced office environments
Overview
29
29
years of professional experience
Work History
Customer Service Representative
JCPenney
Bakersfield, CA
07.2026 - Current
- Assist customers with inquiries, enhancing overall shopping experience.
- Operate point-of-sale system, ensuring accurate transaction processing.
- Resolve customer needs, efficiently, fostering positive relationships.
- Collaborate with team members to maintain store presentation standards.
- Cashier
Customer Service Professional/Office Manager
H&R Block
Edmond, OK
01.2026 - 04.2026
- Assisted clients with tax preparation inquiries and provided guidance on filing processes.
- Managed appointment scheduling to optimize client consultations and enhance service efficiency.
- Maintained up-to-date knowledge of tax laws and regulations to ensure accurate customer assistance.
- Collaborated with team members to resolve client issues, enhancing overall customer satisfaction.
Sales Associate/Cashier
Goodwill
Guthrie, OK
06.2024 - 12.2025
- Assisted customers in locating merchandise and provided product information.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organization to enhance customer experience.
- Collaborated with team members to achieve daily sales goals effectively.
Homemaker
Self-employed
Bakersfield, CA
03.2019 - 05.2024
- Managed household budgets and expenditures to ensure financial stability.
- Organized daily schedules and activities to optimize family time and efficiency.
- Implemented meal planning strategies to promote nutrition and reduce food waste.
- Coordinated home maintenance tasks, ensuring timely completion of repairs and upkeep.
Sales Associate/Cashier
The Spot Food Mart
Bakersfield, CA
02.2016 - 03.2019
- Restocked shelves and ensured inventory levels met demand consistently.
- Resolved customer inquiries and complaints, ensuring satisfaction and retention.
- Participated in training new associates on store policies and procedures.
- Conducted visual merchandising to promote featured products and seasonal sales events.
- Cashier
- Open and Closed Store
Assistant Manager of Hardware Department
Walmart
Bakersfield, CA
01.2014 - 01.2016
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices to enhance team performance.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and drive promotional strategies for increased revenue.
Title Examiner/Title Lead
David Endreas Law Firm
Bakersfield, CA
02.2009 - 12.2013
- Conducted thorough title searches to identify property ownership and liens.
- Analyzed legal documents for accuracy and compliance with regulations.
- Prepared detailed title reports outlining findings and potential issues.
- Collaborated with real estate professionals to resolve title discrepancies.
Furniture Department Manager
Big Lots
Bakersfield, CA
03.2003 - 01.2009
- Led furniture department operations, optimizing inventory management and enhancing product display strategies.
- Trained and mentored staff in customer service excellence and merchandising techniques.
- Implemented sales initiatives, driving increased foot traffic and boosting overall department performance.
- Analyzed market trends to adjust product offerings, ensuring alignment with customer preferences.
Administrative Assistant
Epilepsy Society Kc
Bakersfield, CA
01.1998 - 02.2003
- Managed scheduling and coordination of meetings for staff and board members.
- Streamlined office procedures to enhance workflow efficiency and reduce administrative bottlenecks.
- Maintained accurate records and documentation in compliance with organizational standards.
- Developed training materials for new hires, promoting consistent onboarding experience.
Education
Associate of Science - Medical Assistant
San Joaquin Valley College
Bakersfield, CA01-1998
Skills
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
- Organization & Time Management
Timeline
Customer Service Representative
JCPenney
07.2026 - Current
Customer Service Professional/Office Manager
H&R Block
01.2026 - 04.2026
Sales Associate/Cashier
Goodwill
06.2024 - 12.2025
Homemaker
Self-employed
03.2019 - 05.2024
Sales Associate/Cashier
The Spot Food Mart
02.2016 - 03.2019
Assistant Manager of Hardware Department
Walmart
01.2014 - 01.2016
Title Examiner/Title Lead
David Endreas Law Firm
02.2009 - 12.2013
Furniture Department Manager
Big Lots
03.2003 - 01.2009
Administrative Assistant
Epilepsy Society Kc
01.1998 - 02.2003
Associate of Science - Medical Assistant
San Joaquin Valley College