SANDRA CABRAL SOLIS
Summary
Detail-oriented Intake Coordinator with expertise in managing patient admissions in healthcare. Streamlined intake procedures to enhance operational efficiency while ensuring accurate documentation and compliance. Fostered positive relationships with patients and staff, contributing to a supportive and organized environment.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Intake Coordinator
Specialized Treatment Services
Minneapolis
04.2024 - Current
- Coordinated intake process for new and returning clients by scheduling assessments and providing essential paperwork for opioid treatment.
- Provided accurate information and resources to individuals, families, and groups seeking assistance, facilitating access to necessary support.
- Utilized Methasoft systems to enter and update patient records, manage appointments, and ensure compliance with documentation standards.
- Verified insurance coverage for appointments and collected co-payments.
- Processed insurance claims and verified patient coverage details.
- Managed patient records and ensured data accuracy in the system.
- Arranged transportation for clients to ensure access to treatment.
- Provided crisis intervention techniques to support individuals in distress.
- Trained new reception staff on office protocols and procedures.
Staffing Coordinator
Talent Masters Staffing
Plymouth
05.2021 - 11.2023
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Managed candidate sourcing through various job boards and social media platforms.
- Managed candidate databases using applicant tracking systems to streamline recruitment processes.
- Scheduled interviews between hiring managers and prospective employees.
- Handled scheduling, interviews, and paperwork while ensuring smooth communication between clients and employees.
- Facilitated onboarding processes for new hires to ensure adherence to company policies.
- Provided training and guidance to new staff on company policies and procedures.
Teller/Customer Service
Walmart
Brooklyn Park
06.2018 - 03.2020
- Provided friendly and accurate service handling financial transactions, including money transfers, bill payments, and check cashing.
- Assisted customers in person and over the phone, ensuring all transactions were completed securely and efficiently.
- Handled cash, checks, and electronic payments accurately.
- Managed cash drawers and balanced daily transactions to ensure accurate financial reporting.
- Assisted customers with account inquiries and transaction issues.
- Identified fraudulent activity or suspicious behavior; immediately reported it to management.
- Processed customer transactions efficiently at a fast-paced retail environment.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Educated customers on financial products and services, improving customer understanding and engagement.
Manager
Burger King
03.2017 - 06.2018
- Supervised daily operations and staff to optimize service delivery.
- Trained new employees on company policies to improve customer service.
- Implemented procedures to strengthen food safety and quality compliance.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
HS DIPLOMA -
BROOKLYN CENTER HIGH SCHOOL
Brooklyn Center , MN 05.2013 - 06.2017
Skills
- Patient intake coordination
- Insurance verification
- Scheduling medical appointments
- Documentation review
- Methasoft record management
- HIPAA compliance
- Bilingual: English & Spanish
Timeline
Intake Coordinator
Specialized Treatment Services
04.2024 - Current
Staffing Coordinator
Talent Masters Staffing
05.2021 - 11.2023
Teller/Customer Service
Walmart
06.2018 - 03.2020
Manager
Burger King
03.2017 - 06.2018
HS DIPLOMA -
BROOKLYN CENTER HIGH SCHOOL
05.2013 - 06.2017