Hi, I’m
Sandra Canales
Certified Medical Assistant
San Antonio,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
years of professional experience
1
Certification
Work History
Pea In The Pod OB/GYN Associates
Certified Medical Assistant
12.2022 - Current
Job overview
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Prepared lab specimens for diagnostic evaluation.
- Book in-patient / out-patient procedures and book hospital delivery, inductions and c-sections.
North Side Chevrolet
Service Department Cashier
07.2019 - 12.2019
Job overview
- Maximize efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing of every document
- Answering telephone, give information to callers, transfer calls to appropriate individual, taking and relying messages.
- Maintain knowledge of current promotions.
- Open and close registers, take payment from customers, file and retrieve corporate documents, records, and reports, copy and fax paperwork.
- Schedule car service appointments for customers over the phone and in person.
- Use of office equipment, multi-line phone system, delegating, adaptability, creativity, and reslience
Tower Of The Americas
Certified Trainer & Cashier
01.2017 - 02.2018
Job overview
- Trained new hires, resulting in stronger staff development and increased productivity.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 150 guests per day.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Lamson Institute, San Antonio, TX
Certified Medical Assistant from Medical Assisting
01.2023
Professional Institute of Beauty, El Monte, CA
Certificate from Cosmetology
03.2012
Bostrom High School, Phoenix, AZ
High School Diploma
05.2010
Skills
- Medical Records Management
- Medical Terminology
- HIPAA Compliance
- Patient Scheduling
- Bilingual
- Multi-Line Telephone System Operation
- Vitals Collection and Documentation
- Patient Flow Coordination
- Logging Messages
- Insurance Verification
- Lab Specimens and Collections
Certification
- CMA - Certified Medical Assistant
- CPT - Certified Phlebotomy Technician
- BLS - CPR & AED
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Pea In The Pod OB/GYN Associates
12.2022 - Current
Service Department Cashier
North Side Chevrolet
07.2019 - 12.2019
Certified Trainer & Cashier
Tower Of The Americas
01.2017 - 02.2018
Lamson Institute
Certified Medical Assistant from Medical Assisting
Professional Institute of Beauty
Certificate from Cosmetology
Bostrom High School
High School Diploma
- CMA - Certified Medical Assistant
- CPT - Certified Phlebotomy Technician
- BLS - CPR & AED
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