Sandra Cutts
Ft. Pierce,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
6
6
years of professional experience
Work History
General Manager
America's Best Contacts and Glasses
Ft. Pierce, FL
05.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Licensed Optician
Dr Jewell chang
Jensen Beach, FL
05.2018 - 05.2022
- Provided accurate measurements and fittings for customer eyeglasses.
- Maintained inventory of contact lenses, spectacle frames, sunglasses, and accessories.
- Performed lens edging, tinting, and coating processes according to prescriptions.
- Repaired broken frames or replaced damaged lenses as necessary.
- Processed payments and prepared invoices for completed sales transactions.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
Education
High School Diploma -
Chelmer Valley High
England07-1985
Skills
- Customer Service
- Insurance Verification
- HIPAA Compliance
- Inventory Management
- Teamwork and Collaboration
- Adaptability and Flexibility
- Multitasking
- Excellent Communication
- Professional Demeanor
- Student Optician Training Supervision
Timeline
General Manager
America's Best Contacts and Glasses
05.2022 - Current
Licensed Optician
Dr Jewell chang
05.2018 - 05.2022
High School Diploma -
Chelmer Valley High
Similar Profiles
Melissa SotoMelissa Soto
Certified Optometric Technician at America's Best Contacts and GlassesCertified Optometric Technician at America's Best Contacts and Glasses
Mary RifeMary Rife
General Manager at America's Best Contacts And GlassesGeneral Manager at America's Best Contacts And Glasses
Jessica CentenoJessica Centeno
Optometrist Technician at America's Best Contacts And GlassesOptometrist Technician at America's Best Contacts And Glasses