Sandra David
Loxahatchee Groves
Summary
Resourceful Closing Manager known for high productivity and efficient task completion. Skilled in conflict resolution, and time management, ensuring smooth transaction processes. Excel in leadership, communication, and problem-solving, contributing to effective team dynamics and customer satisfaction.
Overview
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Closing Manager
Walgreens
Loxahatchee Groves
04.2023 - Current
- Cash handling processes to ensure compliance with company policies.
- Communicate with management on daily operations and team performance issues.
- Support customer service initiatives by addressing concerns during closing hours.
- Guide team to consistently achieve daily, weekly and monthly production goals.
- Maximize team morale and minimize turnover by recognizing performance and reinforcing positive choices.
- Oversaw operations of pharmacy, liquor store, and main store to ensure efficient service.
- Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Membership custom associate
BJ's wholesale club
Royal Palm Beach
05.2021 - 04.2023
- Help new customers with membership options and credit card options.
- Assist with any concerns
- Assist with returns and exchanges
- Cash handling
- Help cashiers, help with self serve lines
- All aspects of customer service
Self employed
Home services
Loxahatchee
02.2014 - 04.2021
- Leveraged knowledge and experience to deliver high-quality shower restoration and tiling services.
- Managed all aspects of business operations, including customer service, scheduling, and invoicing.
- Self starter, self motivated
Education
Pharmacy Technician - Pharmacy Technician
Florida Board of Pharmacy
06.2023 - 07.2026
Skills
- Pharmacy operations
- Cash handling
- Customer service focus
- Team leadership
- Training and mentoring
- Problem solving
- Time management
- Communication skills
Languages
French
Native/ Bilingual
Spanish
Professional
Accomplishments
- 12 nominations for Champion of Champions
- 4.5/5 rating on yearly review
Timeline
Pharmacy Technician - Pharmacy Technician
Florida Board of Pharmacy
06.2023 - 07.2026
Closing Manager
Walgreens
04.2023 - Current
Membership custom associate
BJ's wholesale club
05.2021 - 04.2023
Self employed
Home services
02.2014 - 04.2021