Johan Dykhorst
Sheridan,WY
Summary
Hands-on Parts Sales Manager monitoring performance indicators and researching sales trends to support sales and dispatch teams. Cultivated productive relationships, securing customer loyalty by generating repeat and new business. Mechanically inclined with good work ethic.
Overview
39
39
years of professional experience
Work History
Parts Sales Manager
Auto Zone Auto Parts
Sheridan, WY
03.2023 - Current
- Conducted periodic price checks to monitor and maintain competitive rates.
- Synchronized and monitored the movement of orders through the supply chain process, starting with purchase order placement and ending at store-level delivery.
- Oversaw staff performance and development within the Parts Sales Department.
Handyman
Self Employed Services
Sheridan, WY
06.2009 - 03.2023
- Installed window treatments, doors, locksets, shelves and other fixtures.
- Measured spaces for new tile flooring installation.
- Assessed customer needs and provided appropriate solutions.
Owner/operator
Dykhorst Vacuum and Sewing
Sheridan, WY
01.1986 - 02.2009
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established pricing models that balanced competitiveness with profitability goals.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Provided leadership support for team members through coaching and mentorship programs.
- Negotiated contracts with clients for products or services rendered by the company.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Developed business plan and budget to maximize profitability.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Devised and implemented marketing strategies to attract new clients.
Education
Law
UNR
Reno, NV05-1976
Skills
- Task Delegation
- Product Launches
- Stock control
- Operational Efficiency
- Sales Reporting
- Brand Awareness
Timeline
Parts Sales Manager
Auto Zone Auto Parts
03.2023 - Current
Handyman
Self Employed Services
06.2009 - 03.2023
Owner/operator
Dykhorst Vacuum and Sewing
01.1986 - 02.2009
Law
UNR