SANDRA FERNANDEZ
Little Ferry,NJ
Summary
Enthusiastic Senior Customer Service Representative with more than 8 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.
Overview
8
8
years of professional experience
Work History
CUSTOMER SERVICE
BARON II DRUG & SURGICAL
07.2017 - 01.2023
- Enhanced guest satisfaction by providing personalized and efficient customer service.
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Greeted incoming customers and provided reliable, friendly customer service.
- Trained new hires on customer service policies and procedures.
- Provided exceptional customer service, resolving client inquiries promptly and professionally.
- Established and maintained client rapport by utilizing quality customer service.
Inventory Specialist
Dr.Denese
01.2015 - 06.2017
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Education
High School Diploma -
ECUADOR
09-2013
Skills
- Customer service mindset
- Microsoft word
- Microsoft Excel
- Typing
- Sales and customer service
- Delivers exceptional customer service
- Time management skills
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
CUSTOMER SERVICE
BARON II DRUG & SURGICAL
07.2017 - 01.2023
Inventory Specialist
Dr.Denese
01.2015 - 06.2017
High School Diploma -
ECUADOR
Similar Profiles
SANDRA FERNANDEZSANDRA FERNANDEZ
CUSTOMER SERVICE at BARON II DRUG & SURGICALCUSTOMER SERVICE at BARON II DRUG & SURGICAL
EMILY ACOSTAEMILY ACOSTA
Staff Registered Nurse at JCMC- Medical Surgical Unit IIStaff Registered Nurse at JCMC- Medical Surgical Unit II
Cheverlin GodboldtCheverlin Godboldt
Personal Care Assistant at Renee Baron/Dino Baron- APDPersonal Care Assistant at Renee Baron/Dino Baron- APD
BARBARA GALANBARBARA GALAN
Executive Assistant | Office of the CEO at CQ fluencyExecutive Assistant | Office of the CEO at CQ fluency
Sofia MudafortSofia Mudafort
Costumer Service at ChelyFlower StoreCostumer Service at ChelyFlower Store