Sandra Forbish
Wiggins,MS
Overview
25
25
years of professional experience
Work History
Food Service Worker
Aladdin Food Service
08.2024 - Current
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Cashier Team Lead
Forrest General Hospital
11.2018 - 02.2020
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Developed strong relationships with repeat customers through friendly service interactions.
CSR
General Dynamics
09.2015 - 02.2017
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
Shift Leader
Cinnabon
Hattiesburg, MS
04.2015 - 04.2016
- Mentored, supported, and trained new hires, supervised over 4 employees and oversaw and managed the efficient operations of all stores functions and activities
- Performed repairs, operated/maintained and troubleshot industrial baking equipment; lifted 35-50lbs bags of baking goods daily while ensuring sufficient supplies were available throughout all shifts
- Maintained high customer service standards while complying with required food preparation and safety regulations/procedures and ensured all cleaning compounds or similar substances are stored in area separate from food supplies
Direct Care Professional
Self Employed
Wiggins, MS
05.2004 - 04.2015
- Assisted physically/mentally disabled/elderly client in managing daily life activities such as personal grooming, finances, doctor’s appointments and provided/arranged transportation
- Assisted client with home management tasks, administered/monitored all medications and reported all emergencies
- Provided in-home support, community support and encouragement on completing goals set by individual and assisted in helping clients to manage daily life activities
Crew Member
Subway
Wiggins, MS
02.2000 - 12.2003
- Oversaw all store opening activities, directed other employees until the arrival of the day manager and adhered to proper food handling, safety and sanitation standards
- Analyzed weekly inventory reports to improve business, completed all required courses and answered customer questions and resolved complaints about personnel or products
- Performed Cash-in-Procedure accounting for money, bread and other products during shifts and restocked items to ensure a sufficient supply throughout shift
Education
General Construction Training Diploma - National Center for Construction Education and Research Certification Core (NCCER), Basic Safety Certification, Hand/Power Tools Certification, Construction Math Certification, Construction Drawings Certification, Materials Handling Certification, OSHA 10 hour General Industry Certification
Women In Construction Job Training Program (WinC)
Biloxi, MS07.2016
High School Diploma -
Penn Foster High School
Biloxi, MS05.2004
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
Timeline
Food Service Worker
Aladdin Food Service
08.2024 - Current
Cashier Team Lead
Forrest General Hospital
11.2018 - 02.2020
CSR
General Dynamics
09.2015 - 02.2017
Shift Leader
Cinnabon
04.2015 - 04.2016
Direct Care Professional
Self Employed
05.2004 - 04.2015
Crew Member
Subway
02.2000 - 12.2003
General Construction Training Diploma - National Center for Construction Education and Research Certification Core (NCCER), Basic Safety Certification, Hand/Power Tools Certification, Construction Math Certification, Construction Drawings Certification, Materials Handling Certification, OSHA 10 hour General Industry Certification
Women In Construction Job Training Program (WinC)
High School Diploma -
Penn Foster High School