SANDRA GUERRA
GONZALES,TX
Summary
Customer-focused Receptionist skilled in enhancing client experiences and managing appointments in fast-paced settings. Strong communicator with expertise in time management and multitasking. Known for fostering positive workplace atmospheres and building rapport with diverse individuals.
Overview
19
19
years of professional experience
Work History
Receptionist
Kitchen Pride Mushroom Farms
Gonzales, Texas
02.2012 - Current
- Welcome customers and visitors at reception to create positive first impressions.
- Managed phone calls, efficiently directing inquiries to appropriate staff members to ensure timely response.
- Schedule client appointments and coordinate logistics for meeting rooms.
- Provided detailed information on products and services, enhancing customer experience and satisfaction.
- Process customer payments accurately using cash registers or point-of-sale terminals.
- Monitored office supplies inventory and anticipated needs.
- Delivered administrative support by organizing documents and managing schedules, facilitating smooth office operations.
- CoordinatE with vendors for repairs and maintenance of office equipment.
MEDICAL RECEPTIONIST
THE VAZ CLINIC
Gonzales, Texas
01.2008 - 01.2012
- Greeted patients warmly and provided assistance with check-in procedures at the front desk.
- Handled incoming calls, addressed inquiries, and directed patients to appropriate staff members.
- Collected patient information and verified insurance details for accurate record-keeping.
- Managed patient scheduling and maintained appointment calendars for efficient clinic operations.
- Processed patient forms and medical documents using electronic health record systems efficiently.
- Maintained cleanliness and organization of reception area to create a welcoming environment.
Education
High School Diploma -
GONZALES HIGH SCHOOL
Gonzales, TX05-1983
Skills
- Customer service
- Appointment scheduling
- Medical record management
- Office inventory management
- Payment processing
- Client communication
- Issue resolution
- Attention to detail
- Effective communication
Timeline
Receptionist
Kitchen Pride Mushroom Farms
02.2012 - Current
MEDICAL RECEPTIONIST
THE VAZ CLINIC
01.2008 - 01.2012
High School Diploma -
GONZALES HIGH SCHOOL