Sandra Guillaume
Penrose Hospital
Colorado Springs,CO
2027
years of professional experience
Dynamic professional with a proven track record at Marshalls Department Store, excelling in markdown documentation and customer engagement. Skilled in enhancing product visibility and maintaining cleanliness standards, I effectively collaborated with teams to elevate user experience and ensure compliance with branding guidelines, resulting in improved customer satisfaction.
Work History
Markdown Associate
2 Years 7 Months- Created and formatted markdown documentation for product descriptions and promotional materials.
- Collaborated with team members to ensure consistency in style and branding across all markdown content.
- Assisted in the implementation of markdown guidelines to enhance readability and user engagement.
- Reviewed and edited existing markdown files for accuracy and compliance with company standards.
Gift Shop Volunteer
23 Years 6 Months- Helped customers choose gifts to improve shopping experience.
- Arranged merchandise displays for better product visibility and access.
- Processed transactions accurately using point-of-sale system for quick service.
- Assisted team members in keeping a clean and inviting store environment.
Activities Assistant
3 Years 7 Months- Supported the development of individualized activity plans tailored to resident preferences and needs.
- Maintained accurate records of participation in activities, ensuring compliance with reporting requirements.
- Implemented feedback mechanisms to continuously improve activity offerings based on resident interests.
- Trained new staff on best practices for engaging residents in various activities and programs.
Activities Assistant
- Assisted in planning and executing daily activities for residents, enhancing engagement and social interaction.
- Organized events and programs that promoted physical and mental well-being among residents.
- Collaborated with staff to create a safe environment while adhering to health and safety regulations.
- Facilitated communication between residents, families, and staff to address concerns effectively.
Activities Assistant
2 Years 3 Months- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
Associate of Science - Medical Specialties
High School Diploma
Skills
- Professional attitude
- Phone etiquette
- Cleanliness standards
- Stock replenishment
- Store maintenance
- Merchandise display
- Customer engagement
- Product suggestion
- Handling complaints
- Processing payments
- Personalized service
Timeline
Markdown Associate
Marshalls Department Store
06.2019 - 01.2022Read More
Activities Assistant
Cheyenne Mountain Care Center
03.2014 - 10.2017Read More
Activities Assistant
Center at Centennial
09.2012 - 12.2014Read More
Gift Shop Volunteer
Penrose Hospital
04.2003 - CurrentRead More
Activities Assistant
Brookdale Vista Grande
2017 - 2017Read More
College America
Associate of Science from Medical Specialties
Read More
General William Mitchell
High School Diploma
Read More