Professional Summary
Overview
Work History
Education
Skills
Timeline

Sandra Hamilton

Walgreens
Lauderdale Lakes,FL
25
years of professional experience

Experienced pharmacy professional with over 13 years in optimizing workflows and ensuring regulatory compliance. Led teams to enhance operational efficiency and streamline inventory management. Demonstrates strategic thinking and effective communication to drive results and improve customer service.

Work History

Pharmacy Operations Manager

5 Years
Walgreens | 08.2021 - Current
  • Oversaw pharmacy operations to ensure compliance with regulations and company policies.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Ensured adherence to proper workflow among team members, enhancing operational efficiency.
  • Collaborated with pharmacy manager and staff pharmacist on medication therapy management (MTM) to improve patient care outcomes.
  • Supervised technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among colleagues.
  • Supervised technicians, promoting collaboration and continuous improvement within the team.
  • Increased customer satisfaction by enhancing communication between pharmacists, technicians, and customers.
  • Collaborated with Pharmacy Manager to train interns and newly hired pharmacy technicians.
  • Collaborated with store manager to maintain daily operations.

Senior Pharmacy Technician

9 Years
Walgreens | 10.2012 - 10.2021
  • Oversaw the medication dispensing process, ensuring accuracy and compliance within the pharmacy.
  • Mentored junior pharmacy technicians, enhancing team performance and knowledge retention.
  • Implemented workflow improvements that increased efficiency in prescription processing and inventory management.
  • Trained staff on pharmacy software systems, optimizing operations and reducing medication error.

Entrepreneur/Manager Director

10 Years 3 Months
Angel on Wheels Transportation | 07.2001 - 10.2011
  • Analyzed market trends to identify opportunities for business growth and expansion.
  • Mentored new employees on company protocols and effective customer interaction techniques.
  • Fostered a culture of continuous improvement through regular training sessions and feedback loops.
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Oversaw and manage, vehicle usage and maintenance schedules for reliability.
  • Streamlined operational processes, improving delivery efficiency and customer satisfaction.

Education

Associate of Science - As Health Science Pre-Pharmacy

South College Online | Knoxville, TN | 09-2027
  • Dean's List fall 2025
  • 3.68 GPA

Certified Pharmacy Technician - Pharnacy Technician Continuing Education

Pharmacy Technician Board | Miami, FL | 09-2027

Certified Registered Pharmacy Technician

Certified Immunizer

CPR Certified

High School Diploma

Tivoli Gardens High | Kingston Jamaica | 06-1989

Skills

Adaptability
Problem-solving
Excellent communication
Self motivation
Immunizations
Workflow optimization
Conflict resolution
Teamwork and collaboration
Critical thinking
Goal setting

Timeline

Pharmacy Operations Manager

Walgreens
08.2021 - CurrentRead More

Senior Pharmacy Technician

Walgreens
10.2012 - 10.2021Read More

Entrepreneur/Manager Director

Angel on Wheels Transportation
07.2001 - 10.2011Read More

South College Online

Associate of Science from As Health Science Pre-Pharmacy
Read More

Pharmacy Technician Board

Certified Pharmacy Technician from Pharnacy Technician Continuing Education
Read More

Tivoli Gardens High

High School Diploma
Read More
Sandra Hamilton