Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Higgins

Houston,TX

Summary

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker eager to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Astor Tanglewood Community
11.2023 - Current
  • Contributed to a positive work environment among colleagues through effective communication, collaboration, and teamwork.
  • Maintained detailed records of prospective tenants, completed applications, and executed leases, enhancing organizational efficiency.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Delivered exceptional customer service throughout all stages of the leasing process, fostering long-lasting relationships with satisfied tenants.
  • Distributed and followed up on tenant renewal notices.

Leasing Consultant

Victoria Park Apartments
12.2021 - 10.2023
  • Coordinated appointments to show marketed properties.
  • Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
  • Greeted clients, showed apartments, and prepared leases.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Distributed and followed up on tenant renewal notices.
  • Registered clients on database to enable tracking history and maintain updated records.

Club Manager

Planet Fitness Gym
07.2019 - 11.2021
  • Monitored budget and expenditures, keeping facility within budget.
  • Conducted research and analysis of market trends to determine potential opportunities for growth.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Expanded club offerings to attract diverse clientele with new activities, classes, and events catering to various interests.

Education

GED -

Dulles High School
Sugar Land, TX

Skills

  • Customer Service
  • Property management knowledge
  • Follow-up Techniques
  • Vacancy Marketing
  • Tenant relations
  • Lease Renewals
  • Microsoft Office
  • Maintenance Requests
  • Leasing and sales

Languages

Spanish
Native or Bilingual

Timeline

Leasing Consultant

Astor Tanglewood Community
11.2023 - Current

Leasing Consultant

Victoria Park Apartments
12.2021 - 10.2023

Club Manager

Planet Fitness Gym
07.2019 - 11.2021

GED -

Dulles High School
Sandra Higgins