Sandra Hill
Dothan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Manager, Pricing Analysis
AAA COOPER TRANSPORTATION
01.2024 - Current
- Leading change from regional to national footprint, including developing employee training initiatives to facilitate expansion into a national carrier.
- Continually performing comprehensive process reviews to develop training materials and process documentation, identifying key training opportunities, as well as KPIs to measure progress and success.
- Designed and implemented cross-functional feedback loops to bridge communication gaps, ensuring smooth process updates and efficient execution of special projects.
- Mentored individuals and the team to achieve more cohesive and successful performance by creating feedback opportunities, monitoring daily activities, and providing guidance to team.
Manager of Pricing – Corporate Channel
YELLOW FREIGHT / YRC
01.2020 - 01.2023
- Successfully managed a team of 14 Pricing Managers in a $4.4 billion channel.
- Enhanced team capabilities through targeted training, weekly meetings, workshops, continuous feedback, and mentoring, transitioning from legacy-based pricing to a new strategic operating model for a super-regional carrier.
- Cultivated cross-functional relationships to drive efficient and effective pricing and process improvements.
- Played an active role in the War Room Review Team and Special Pricing Committee, reviewing and presenting business cases for customer pricing exceptions and solutions.
- Pricing liaison for developing and implementing Salesforce CRM to use as tool for pricing requests, tracking and implementation.
- Hired and managed summer and winter interns, paving the way for new employees to contribute more quickly.
Pricing Manager – Customized Pricing Solutions
YELLOW FREIGHT / YRC
01.2008 - 01.2020
- Part of the initial development and implementation team established to support the 3PL channel through the creation of a dedicated pricing team.
- Successfully managed a profitable $12.5 million multi-3PL portfolio, including large contractual RFPs, risk analysis, and complex dispute resolution.
- Partnered with sales teams and management on customer-facing reviews, outlining current account landscapes and pricing status, including quarterly and yearly business reviews.
- Developed customized reporting and portfolio tools for 3PL partners and Sales.
- Mentored and trained new employees, sales, and field personnel.
- Hired and managed summer and winter interns opening path to new employees able to contribute at a quicker pace.
Education
DDI Leadership Training - Leadership Development
Business and Information Systems
DeVry University
Continuing Education
Longview Community College
Skills
- Knowledge of logistics with national and regional carriers
- LTL pricing strategy
- Performance assessment and reporting
- Development of carrier networks
- Effective negotiation strategies
- SOP and best practice creation
- Process evaluation and assessment
- Skilled in facilitating change initiatives
- Freight bill processing expertise
- Comprehensive data interpretation
- Conflict resolution
- Supportive team management
- Interdepartmental team development
- Employee training
Community Service
- United Way Team Lead, 2024
- Wiregrass Salvation Army Advisory Board, 2024, Current
- Salvation Army (Midwest) Advisory Board, 2021, 2023
- Project TOYS Coordinator, 1995, 2020
Profile
- Led multiple teams concurrently with a focus on achieving project goals and fostering collaboration.
- Expertly identified root causes of issues and developed long-term resolutions to prevent disputes.
- Crafted detailed analyses and business cases for enhancing customer interactions and supporting high-profile negotiations.
- Communicated effectively with diverse groups and authority levels, ensuring clear and concise information exchange.
- Optimized processes continuously for improved efficiency both internally and externally.
- Measured and quantified efforts to demonstrate impact, change and success.
- Championed change, teamwork, and employee growth, creating a positive work environment.
- Adaptable with sense of humor under pressure, ensuring a balanced and productive workplace.
Timeline
Manager, Pricing Analysis
AAA COOPER TRANSPORTATION
01.2024 - Current
Manager of Pricing – Corporate Channel
YELLOW FREIGHT / YRC
01.2020 - 01.2023
Pricing Manager – Customized Pricing Solutions
YELLOW FREIGHT / YRC
01.2008 - 01.2020
Business and Information Systems
DeVry University
Continuing Education
Longview Community College
DDI Leadership Training - Leadership Development
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