Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SANDRA HUNTER

Hartford,AL

Summary

Highly motivated team player with a track record of achieving and exceeding sales goals. Possesses excellent communication, organizational and motivational skills. Experienced in developing business strategies and leading teams to successful outcomes. Accomplished sales professional experienced in developing, implementing, and managing successful sales strategies. Proven track record of driving revenue growth and exceeding sales goals. Highly skilled in leading, motivating and inspiring sales teams. Excellent communication, problem-solving and customer service skills. Efficient professional with several years of experience and proven knowledge of customer needs assessment, customer retention, and direct mail marketing. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team. Hard-working professional with experience in consultative sales, customer loyalty, and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, demolition, and site preparation. Possesses a valid driver's license and a strong work ethic. A highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Responsible student with good judgment, time management, and a flexible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Professional case management specialist with solid track record in coordinating and optimizing client services. Skilled in developing individualized care plans, resolving complex client issues, and ensuring compliance with regulations. Known for strong team collaboration, adaptability to changing needs, and delivering measurable results. Highly reliable with expertise in client advocacy, resource allocation, and effective communication.

Professional with significant experience in case management, skilled in developing and implementing client care plans that address individual needs and circumstances. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.

Personable and compassionate with strong commitment to supporting individuals through comprehensive case management. Knowledge of case assessment and resource coordination, combined with proficiency in administrative tasks and client advocacy. Dedicated to making positive impact by ensuring clients receive support they need for improved outcomes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

CASE MANAGEMENT SPECIALIST

RED CROSS
Dothan, AL
01.2015 - Current
  • Maintained professional relationships with colleagues to ensure quality care for all clients served
  • Collaborated with multidisciplinary teams to ensure the provision of comprehensive services
  • Educated clients on available resources within the community that can assist them with meeting their identified needs
  • Assisted clients in developing goals and objectives related to their recovery plan
  • Utilized evidence-based practices such as Motivational Interviewing techniques in counseling sessions
  • Monitored client adherence to treatment plans, medications, appointments

Intake Coordinator

Tender Heart health Outcomes
Dothan, AL
10.2022 - 11.2024
  • Researched customer accounts for accuracy and completeness of data
  • Anticipated customer concerns on calls by providing additional information
  • Answered calls, left voicemails, and scheduled follow-up calls to drive customer engagement
  • Developed strong relationships with clients through friendly conversations
  • Processed customer orders accurately and in a timely manner
  • Demonstrated excellent communication skills by actively listening to customers, responding to their needs, and providing helpful solutions
  • Suggested process improvements that would enhance the efficiency of the call center operations
  • Provided detailed information about products and services as requested by customers
  • Collaborated with team members to achieve organizational goals
  • Proficiently handled high call volumes while maintaining quality service standards
  • Utilized effective communication skills to provide customers with solutions to their inquiries
  • Listened to feedback from call manager and implemented changes in future calls
  • Explained product features and benefits to customers to encourage sales
  • Used database system to record notes and call information
  • Employed various computer programs such as Microsoft Office Suite tools for record keeping purposes
  • Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding

SALES MANGER

FINNWAY
Daleville, AL
01.2021 - 11.2023
  • Managed customer accounts and customer relationships
  • Analyzed sales data to identify trends and make recommendations for improvement
  • Developed monthly budget plans based on projected expenses related to business development efforts
  • Developed and implemented sales strategies to increase market share and profitability
  • Implemented customer loyalty programs to increase customer retention
  • Collaborated with the marketing department to develop promotional campaigns that drove increased sales volume
  • Established relationships with key customers, providing personalized service and support
  • Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
  • Conducted regular training sessions with sales team members to ensure effective sales techniques were used
  • Provided coaching and feedback to staff on an ongoing basis to improve job performance
  • Managed sales team activities by evaluating needs of each territory and participating in sales calls

CNA

BRIGHTSTAR
Pensacola, FL
07.2013 - 10.2021
  • Collaborated with multidisciplinary teams to ensure optimal patient outcomes were achieved
  • Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals
  • Utilized restorative care techniques to promote patient independence
  • Assessed patient needs and reported any changes in condition to appropriate staff members promptly
  • Responded quickly in emergency situations using appropriate interventions
  • Assisted with admission and discharge processes to provide continuity of care
  • Cleaned and sanitized medical equipment and rooms
  • Respect confidentiality of patient information always according to HIPAA regulations
  • Encouraged patient participation in activities designed for their physical and mental health improvement
  • Provided emotional support and companionship to residents during times of distress
  • Helped maintain a positive environment by providing encouragement and support to residents
  • Maintained accurate records of patient care, condition, progress, and concerns
  • Monitored vital signs of assigned patients according to established standards
  • Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices
  • Always ensured cleanliness of resident rooms through regular housekeeping duties
  • Provided quality care to elderly patients in a long-term care facility setting
  • Prepared residents for meals and assisted with feeding
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
  • Answered call lights to provide emergency treatment and assistance to patients
  • Performed basic nursing procedures such as taking temperatures and pulse rates
  • Utilized PPE appropriately and followed patient safety and infection control guidelines
  • Kept up to date on all safety protocols related to the job role
  • Stocked patient rooms and supply areas to meet patient care needs
  • Participated in educational programs related to CNA practice guidelines
  • Lifted and repositioned non-ambulatory patients to prevent accidents and falls

DAYCARE WORKER

GRACE ACDEMY
Pensacola, FL
04.2008 - 06.2017
  • Assisted in preparing food and serving meals and refreshments to children
  • Promoted children's emotional development by encouraging respect for others
  • Developed positive relationships with parents, staff, and children through effective communication skills
  • Assisted in creating educational activities to stimulate physical, social, emotional, and cognitive development in children
  • Cared for children of varying ages in a home setting
  • Created daily lesson plans to correspond to children's interests
  • Encouraged children to be independent and think creatively
  • Organized field trips for preschoolers to enhance their understanding of the world around them
  • Utilized games, toys, and books to develop and improve cognitive skills and physical abilities
  • Managed daily operations of the daycare center including scheduling, budgeting, and record keeping
  • Followed all licensing guidelines and company standards to ensure the daily care of every child
  • Provided guidance to ensure that the daycare center was following regulations set by local authorities
  • Instructed children in health and personal habits and toileting
  • Implemented appropriate disciplinary actions when necessary while maintaining a respectful atmosphere
  • Communicated any observed or suspected abuse of a child to a supervisor immediately
  • Provided emotional support to children and served as a role model
  • Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
  • Maintained a secure environment for all children, following established safety standards
  • Always ensured safety of children while providing supervision during outdoor playtime
  • Created a stimulating learning environment by utilizing age-appropriate materials and activities
  • Read stories and sang songs to children
  • Demonstrated ability to provide a safe and nurturing environment for children of all ages
  • Instructed children in age-appropriate games and activities

COOK'S ASSISTANT

PIZZA HUT
Pensacola, FL
03.2004 - 10.2008
  • Closely followed instructions from supervisors regarding portion sizes and plate presentation
  • Prepared and served meals to customers in a timely manner
  • Maintained up-to-date knowledge of menu items, preparation methods, and cooking techniques
  • Supported the kitchen staff by stocking shelves, organizing supplies, and maintaining inventory records
  • Accurately measured ingredients using scales or measuring cups and spoons as needed
  • Thoroughly monitored food temperature ensuring proper storage procedures were followed
  • Distributed food to waiters and waitresses to serve to customers
  • Prepared sauces, soups, salads and other dishes following recipes accurately
  • Demonstrated strong organizational skills in managing multiple orders simultaneously
  • Learned to properly use kitchen equipment such as a stove and oven
  • Successfully completed all assigned tasks within deadlines set by head chef or manager
  • Adhered to strict sanitation standards when handling food products during preparation
  • Maintained an organized workspace on a daily basis for easy access to utensils and ingredients
  • Stored food in designated containers and storage areas to prevent spoilage
  • Assisted in setting up banquet tables for special events, including arranging decorations and table settings
  • Packaged take-out orders for delivery and customer pick-ups
  • Demonstrated ability to adhere to food safety protocols and regulations
  • Proficiently operated a variety of kitchen equipment such as ovens, fryers, grills, slicers, blenders
  • Efficiently managed time while multitasking in a fast-paced environment under pressure
  • Displayed excellent customer service skills when interacting with customers
  • Washed and cut fruits and vegetables to prepare for cooking or serving
  • Ensured that all food was cooked safely according to health codes and regulations
  • Loaded dishes, glasses, and tableware into dishwashing machines
  • Portioned and wrapped food or directly placed food on plates for service to patrons
  • Scraped leftovers from dishes into garbage containers for disposal
  • Aided cooks whenever needed in order to maintain efficient workflow throughout the kitchen area
  • Cut and ground meats, poultry and seafood to prepare for food service
  • Performed general cleaning duties such as mopping floors and washing dishes

Education

Bachelor of Science - Criminal Justice Candidate

SNHU
Online
10-2025

Associate of Science - Criminal Justice

Snhu
Online
08-2024

Associate in Arts (A.A.) - Elementary Education

GCU
06.2020

Associate in Arts (A.A.) - Clinical Medical Assisting

SAN JUAN COLLEGE
02.2017

Nursing - undefined

CHIPOLA
Marianna, FL
04.2014

GED - undefined

WHTC
Chipley, FL
05.2004

Skills

  • Sales Expertise
  • Product and Service Management
  • Time Management
  • Shipping and Receiving Oversight
  • Specialty Care
  • Retail Knowledge
  • Ethical practice
  • Data collection
  • Regulatory compliance
  • Client advocacy

Certification

  • First AID/ CPR
  • Blood Pathogens
  • EVOC
  • CNA
  • HHA

Languages

Spanish - Fluent

Timeline

Intake Coordinator

Tender Heart health Outcomes
10.2022 - 11.2024

SALES MANGER

FINNWAY
01.2021 - 11.2023

CASE MANAGEMENT SPECIALIST

RED CROSS
01.2015 - Current

CNA

BRIGHTSTAR
07.2013 - 10.2021

DAYCARE WORKER

GRACE ACDEMY
04.2008 - 06.2017

COOK'S ASSISTANT

PIZZA HUT
03.2004 - 10.2008

Associate in Arts (A.A.) - Clinical Medical Assisting

SAN JUAN COLLEGE

Nursing - undefined

CHIPOLA

GED - undefined

WHTC

Bachelor of Science - Criminal Justice Candidate

SNHU

Associate of Science - Criminal Justice

Snhu

Associate in Arts (A.A.) - Elementary Education

GCU