Sandra Hutchinson
Valley Stream,NY
Summary
Driven Medical Assistant with a proven track record at Optum, excelling in patient care and HIPAA compliance. Demonstrated ability to enhance patient satisfaction through compassionate service and efficient phlebotomy skills. Adept at maintaining meticulous medical records and contributing to a safe clinical environment, showcasing a blend of technical proficiency and empathetic patient interaction.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Optum
Rockville Centre, NY
12.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories and vital signs
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- Compassionate
- CPR
Timeline
Medical Assistant
Optum
12.2021 - Current