Sandra Hutchinson
Miamisburg
Summary
Knowledgeable Solutions Consultant with solid background in delivering innovative solutions that align with business objectives. Proven track record of implementing effective strategies and fostering client relationships. Demonstrated ability to leverage analytical thinking and problem-solving skills to drive successful project outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Solutions Consultant
Corvita Group
09.2022 - Current
- Provide strategic consulting services to optimize MercuryGate platform utilization across diverse client bases
- Architect and design custom solutions to enhance platform functionality and business process efficiency
- Conduct comprehensive gap analysis and develop detailed improvement roadmaps for existing clients
- Lead end-to-end solution implementations from discovery through post-go-live support
- Design and deliver customized training programs to ensure maximum platform adoption and ROI
- Partner with stakeholders to identify business requirements and translate them into technical solutions
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Performed proof of concept demonstrations, instructing potential customers on benefits of the MercuryGate product.
- Performed detailed research of customer business structures to accurately tailor the MercuryGate TMS to unique needs of each.
- Defined and described logistics of proposed projects to customers.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging additional opportunities.
Senior Implementation Specialist
MercuryGate International
01.2015 - 01.2022
- Led multiple successful MercuryGate TMS platform implementations across diverse industries including electronics, paper, concrete, and lighting sectors
- Managed complete implementation lifecycle from discovery to post-go-live support for both domestic US and international clients
- Conducted comprehensive customer discovery sessions to gather requirements and translate business needs into technical solutions
- Performed system configuration, testing, and validation to ensure platform alignment with client specifications
- Developed and delivered customized training programs to ensure successful user adoption and system utilization
- Provided post-implementation support and optimization recommendations to maximize platform value
- Built strong relationships with stakeholders across multiple organizational levels and geographical regions
- Bolstered internal knowledge-sharing efforts by documenting best practices, case studies, and lessons learned from past implementations.
- Optimized team performance by providing ongoing coaching, mentorship, and professional development opportunities for junior implementation specialists.
- Conducted thorough post-implementation evaluations to measure success factors and identify areas for further improvement in future engagements.
- Nurtured long-term relationships with key stakeholders, fostering trust and collaboration throughout the implementation process.
Senior Business Analyst
NewPage
01.2012 - 01.2015
- Spearheaded implementation of MercuryGate TMS SAAS platform, delivering $120K annual cost savings through optimized transportation management
- Led end-to-end project lifecycle management for 100+ user deployment, including system administration, training program development, and vendor coordination
- Designed and implemented integration architecture utilizing sFTP for ERP connectivity and EDI communications with freight carriers
- Established comprehensive system documentation and served as primary liaison between internal stakeholders and MercuryGate implementation team
- Developed and executed "Train the Trainer" program ensuring sustainable knowledge transfer across the organization
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Business Analyst
MeadWestvaco
01.2007 - 01.2015
- Led the successful implementation of Manhattan Associates TP&E platform and MercuryGate TMS transition, managing integration with SAP ERP system, resulting in $100K annual cost savings
- Coordinated with a 12-person cross-functional team to facilitate seamless transition, supporting 100+ end users and processing 2,500+ monthly transactions
- Architected Oracle middleware solutions to establish robust API integrations between TMS and SAP ERP systems
- Developed comprehensive business requirements and technical specifications for system interfaces, data migration, and workflow optimization
Education
Associate of Science - Business Administration
Capital University
Columbus, OHSkills
- Training and mentoring
- Business analysis
- Customer relationship management (CRM)
- Requirements gathering
- Solution design
- Systems integration
- Problem-solving
- Attention to detail
- Cross-functional teamwork
Certification
- MercuryGate Dynamic Ruleset Certification - 2015 and 2023
- Intro to EDI Data Mapping, 1 EDI Source - 2016
- Lean Six Sigma Green Belt - NewPage - 2014
Timeline
Senior Solutions Consultant
Corvita Group
09.2022 - Current
Senior Implementation Specialist
MercuryGate International
01.2015 - 01.2022
Senior Business Analyst
NewPage
01.2012 - 01.2015
Business Analyst
MeadWestvaco
01.2007 - 01.2015
Associate of Science - Business Administration
Capital University
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