Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Jasso

Shorewood,Illinois

Summary

Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated Human Resources Specialist offering 4 years of experience promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of job-related software. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Mental Health Technician

IDHS
Elgin, IL
10.2023 - Current
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
  • Provided excellent service to patients through personable communication.
  • Engaged clients in therapeutic groups to promote coping skills, education, and life skills.
  • Developed positive relationships with patients while maintaining professional boundaries.
  • Aided patients in performing activities of daily living.

Sr. HR Specialist

Target
Chicago, IL
07.2020 - 10.2023
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Ensured compliance with all federal and state labor laws regarding wages and hours worked.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Consulted with internal clients to evaluate labor trends and competitor talent insights for pointed candidate selection.
  • Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.
  • Scheduled or conducted new employee orientations.
  • Partnered with senior HR team to communicate company standards and policies.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Reviewed job descriptions, identified necessary changes and updated accordingly.

Process Assistant

Amazon
Chicago, IL
05.2017 - 07.2020
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Coordinated cross-functional activities necessary for successful implementation of new processes.
  • Identified areas for improvement and recommended solutions to optimize processes.

Business Owner

Mis Angelitos
Mexico, Guadalajara
02.2008 - 06.2016
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Delegated work to staff, setting priorities and goals.

Education

Human Resources Management

Universidad Autonoma De Guadalajara
Mexico
06-1999

Skills

  • Clinical Documentation
  • Bilingual in Spanish and English
  • Excellent Customer Service Skills
  • Charting and Clinical Documentation
  • Employee Onboarding
  • Benefits Administration
  • New Employee Orientation
  • Recruitment
  • Personnel Recruitment
  • Payroll Coordination
  • Recruitment and Hiring

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Mental Health Technician

IDHS
10.2023 - Current

Sr. HR Specialist

Target
07.2020 - 10.2023

Process Assistant

Amazon
05.2017 - 07.2020

Business Owner

Mis Angelitos
02.2008 - 06.2016

Human Resources Management

Universidad Autonoma De Guadalajara
Sandra Jasso