Sandra Jimenez201

• Coordinated patient check-in and check-out processes to enhance office efficiency.
• Maintained accurate patient records and ensured compliance with privacy regulations.
• Processed insurance verification and pre-authorizations for dermatologic procedures.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
• Transcribed phone messages and relayed to appropriate personnel.
• Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
• Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
• Improved patient follow-up, reducing missed appointments through effective reminder calls.
• Improved workflow efficiency, organizing back-office supplies and equipment.
• Managed multi-line phone system and pleasantly greeted patients.

• Managed patient scheduling and appointment coordination for optimal clinic flow.
• Assisted in front desk operations, ensuring efficient patient check-in and check-out processes.
• Maintained accurate medical records and patient information using electronic health record systems.
• Responded to patient inquiries, providing information on services and directing calls appropriately.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments
• Performed pre-operative screening and intake, including obtaining patient history, verifying labs/forms, and ensuring compliance with surgical clearance protocols.

>

• Processed patient billing claims accurately and efficiently, ensuring timely submission to insurance providers.
• Collaborated with healthcare providers to obtain necessary documentation for insurance approvals and claim resolutions.
• Monitored accounts receivable reports to identify overdue payments, implementing follow-up strategies as needed.
• Reduced billing discrepancies by diligently reviewing medical coding and ensuring accuracy in data entry.
• Increased team efficiency by providing cross-functional support in medical coding, insurance verification, and data entry tasks.
• Monitored and resolved outstanding insurances balances by conducting follow-ups and resubmitting claims, improving reimbursement turnaround time.

• Communicated with insurance providers to resolve denied claims and resubmitted.

. Providing a monthly regular reports indicating how many surgeries were done within the month.

• Managed student admissions processes, ensuring timely and accurate document processing.
• Coordinated communication between prospective students and academic departments.
• Developed and maintained comprehensive student records using database management systems.
• Streamlined application procedures to enhance efficiency and reduce processing time.
• Analyzed trends in applicant data to inform strategic decision-making for enrollment goals.
• Assisted in developing new strategies for targeted outreach based on demographic data analysis of previous applicant pools.

Managed front office operations including answering phones, greeting prospective students, and scheduling appointments.

Prepared and typed correspondence, ensuring accurate and timely communication.

Opened, sorted, and distributed incoming mail.

Maintained organized student records and filing systems

Processed student payments and maintained accurate financial records.

Maintained students rosters and tracked how prospective students heard about the college, producing monthly reports on source data to support marking efforts.

Collaborated with the college's workforce program, administered students assessments, and graded tests to support academic progress.