Sandra Johnson

Responsible for scheduling caregivers with clients. Ensured that all shifts were filled in a timely manner. Matched prospective clients with caregivers that would provide services for them. Interviewed prospective caregivers for the agency. General clerical duties. Answered agency phone inbound phone calls. Greeted the general public.

• Educates clients about various state offered programs, assists clients with signing up for said programs
• Schedules all projected appointments
• Works closely with the Program Eligibility Specialist to ensure that all tasks are implemented and completed efficiently
• Acts as a liason between client and Program Eligibility Specialist
• Supervises team of ten Local Office Administrative Assistants
• Demonstrated excellent written and verbal communication abilities when interacting with clients and colleagues.
• Maintained confidentiality of sensitive company information while performing daily duties.

• Responsible for greeting members of the public
• Sales various different programs related to local and out of state horse racing
• Ensures that all tasks are completed and all cash is accounted for at the end of the shift

• Educates clients about various state offered programs, assists clients with signing up for said programs
• Schedules all projected appointments
• Works closely with the Program Eligibility Specialist to ensure that all tasks are implemented and completed efficiently

• Worked in a campus setting serving 'at-risk' teens
• Assisted students with activities of daily living, counseled students in regards to problems and/or conflicts
• Monitored dormitories to ensure safety of clients
• Assigned students to work duties
• Accompanied students on outings
• Responsible for observation and documentation of student behaviors

• Implementation of the Teaching Family Model a behavioral modification program for 'at-risk' teens
• Ensured safety of clients at all times
• Observation and documentation of client behaviors
• Offered medication reminders
• Assisted clients with activities of daily living
• Supervised direct care staff, ensuring that all tasks were implemented and completed during and by end of shift
• Accompanied clients on outing
• Oriented new staff members and clients to policies and procedures of the residential treatment center
• Incorporated Non-Violent Crisis Intervention when necessary