Sandra Kizer
Certified Server Trainer
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized waitress with experience in very busy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Waitress
Perkins Family Restaurant
07.2015 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
West Perry Senior High School
Elliottsburg, PA06.1992
Skills
- Point of sale operation
- Guest relations management
- Front-of-house display creation
- Order accuracy
- Performance improvement
Additional Information
Works well with others.
On Time and flexible with hours.
Works well with team leads and management.
Timeline
Waitress
Perkins Family Restaurant
07.2015 - Current
High School Diploma -
West Perry Senior High School
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