Sandra Kurtz
Marietta,PA
Summary
Dedicated nursing leader with excellent unit management skills. Proficient in quality and care standards focused on maximizing resources and patient satisfaction. Excellent conflict resolution and problem-solving abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Penn State Health MS Hershey Medical Center
02.2022 - Current
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Worked at least 24 hours per month as floor nurse to maintain clinical proficiency.
Clinical Staff Leader-Adult Emergency Department
Penn State Health MS Hershey Medical Center
01.2020 - 02.2022
- Responsibilities Include: Ensure optimal patient outcomes Supervise staff involved in providing clinical patient care Assist in ensuring quality of patient care delivery in Adult Emergency Department Serves as a role model for professional nursing practice Daily shift responsibility of clinical staff Daily rounding with clinical staff and patients Patient Safety Champion- review all safety events, identifying gaps, trends, and opportunities for improvement Strategy Deployment Action Plan Owner Supervisor of Departmental Point of Care Testing Work collaboratively with Nurse Educator for creation of orientation schedules, staff classes, and assist with orientation performance reviews All current Registered Nurse responsibilities
Project Coordinator -Adult Emergency Department
Penn State Health MS Hershey Medical Center
01.2018 - 01.2020
- Project Coordinator 2018 - 2020 Assisted with development and implementation of new patient throughput process Collaborated with interdisciplinary team in development and implementation of daily management operating system in emergency department.
REGISTERED NURSE-Adult Emergency Department
Penn State Health MS Hershey Medical Center
12.2010 - 01.2020
- Champion BLS, ACLS, PALS Certifications ENA Member
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Evaluated patient histories, complaints, and current symptoms.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
IV Team – LPN
Penn State Health MS Hershey Medical Center
01.2007 - 01.2010
- Collaborated with Physicians and multidisciplinary teams to obtain peripheral access for adult and pediatric population
- Worked in outpatient clinic performing skills such as lab draws and EKGs
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Education
BACHELOR’S DEGREE IN SCIENCE OF NURSING -
Harrisburg University
Harrisburg, PA12.2020
ASSOCIATE DEGREE IN SCIENCE OF NURSING -
Pennsylvania State University
State College, PA12.2010
Skills
- Patient care delivery
- Performance monitoring
- Evaluation
- Quality Control
- Interdisciplinary Collaboration
- Clinical Leadership
- Performance Appraisal
- Quality Improvement
- Staff Development
- Budget Administration
Certification
Certified Emergency Nurse (CEN), BCEN, 2014
Recognitions
- Excellence in Emergency Nursing, Nurses Week/Penn State Health, 2017
- Emerging Leaders Program Completion, Penn State Health, 2019
- Elizabeth Powers Carlino Nursing Excellence Scholarship Award, 2008
Timeline
Assistant Nurse Manager
Penn State Health MS Hershey Medical Center
02.2022 - Current
Clinical Staff Leader-Adult Emergency Department
Penn State Health MS Hershey Medical Center
01.2020 - 02.2022
Project Coordinator -Adult Emergency Department
Penn State Health MS Hershey Medical Center
01.2018 - 01.2020
REGISTERED NURSE-Adult Emergency Department
Penn State Health MS Hershey Medical Center
12.2010 - 01.2020
IV Team – LPN
Penn State Health MS Hershey Medical Center
01.2007 - 01.2010
BACHELOR’S DEGREE IN SCIENCE OF NURSING -
Harrisburg University
ASSOCIATE DEGREE IN SCIENCE OF NURSING -
Pennsylvania State University
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