Sandra Looney
Farber,MO
Summary
Detail-oriented Medical Records Clerk with expertise in HIPAA compliance and customer service. Proven ability to manage patient records and train staff, ensuring accuracy and operational efficiency.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Medical Records/Scheduling Clerk
Centurion Health
Vandalia, MO
06.2019 - Current
- Managed patient records to ensure compliance with healthcare regulations and organizational standards.
- Trained new staff on medical records procedures and software applications for improved operational efficiency.
- Collaborated with healthcare providers to resolve discrepancies in patient documentation promptly.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Coordinated scheduling for multiple departments, optimizing resource allocation and workflow efficiency.
- Developed and maintained comprehensive calendars to ensure timely communication of events and deadlines.
- Coordinated supply chain activities to ensure timely delivery of materials and products.
Environmental Services Housekeeper
Tri-County Care Center
Vandalia, MO
01.2007 - 05.2019
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated commercial cleaning equipment, ensuring optimal performance and safety protocols.
- Trained new staff on proper cleaning techniques and workplace safety measures.
- Conducted regular inspections to identify areas needing attention or improvement.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment.
Education
High School Diploma -
Community R-6
Laddonia, MO05.1987
Skills
- HIPAA compliance
- Customer service
- Written and verbal communication
- Inbound/Outbound call management
Certification
- First Aid/CPR Certified
Timeline
Medical Records/Scheduling Clerk
Centurion Health
06.2019 - Current
Environmental Services Housekeeper
Tri-County Care Center
01.2007 - 05.2019
High School Diploma -
Community R-6