SANDRA MADERA
Romeoville,IL
Summary
With my background in sales consultant and customer service , i pay attention to every detail, focus on clients needs and do what is in the best interest for them .
My great passion is making every sale into a value-added one.
Trust is one of the most important factors that is why i look forward to forming not only professional but also personal relationship for life.
By putting my knowledge and guidance into action , it insures strategic and comprehensive approach to get the best value.
Overview
2
2
years of professional experience
Work History
Sales Manager
The Room Place
03.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Associate
Ashley Furniture Homestore
06.2022 - 02.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
GED -
Moraine Valley Community College
Palos Hills, ILSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Sales strategy development
- Sales process
- Goal Setting
- Sales processes
- Account Management
- KPI Tracking
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Sales Manager
The Room Place
03.2023 - Current
Sales Associate
Ashley Furniture Homestore
06.2022 - 02.2023
GED -
Moraine Valley Community College
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