Sandra Maldonado
Merced,CA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills, Bilingual Spanish/English.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite Aid Pharmacy
10.2007 - Current
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Managed opening and closing duties for pharmacy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Skills
- Medical Insurance Claims Processing
- Cash Register Operations
- Supply Restocking
- Dispensing Medications
- Confidentiality and HIPAA
- Labeling Accuracy
- Inventory Management
- Answering customer questions
- Medication Dispensing
- Prescription Interpretation
- Data Entry
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
English
Timeline
Pharmacy Technician
Rite Aid Pharmacy
10.2007 - Current
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