Hi, I’m
Sandra Marie Irizarry
Enterprise,AL
Summary
I am eager to secure an entry-level position at your company where I can leverage my skills and gain valuable experience.
Overview
7
years of professional experience
Work History
Own Business
Petsitter
01.2023 - Current
Job overview
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
Commissary
Night Stocker
06.2023 - 01.2024
Job overview
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Promoted loss prevention strategies by promptly reporting any instances of theft or suspicious activity during overnight hours.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Responded proactively to unexpected staffing shortages or emergencies, willingly taking on additional responsibilities when necessary for seamless business operations during night shifts.
Starbucks
Barista
05.2018 - 06.2020
Job overview
- Experience in customer service in person and through drive-thru
- Expert at creating both hot and cold beverages
- Maintain a positive environment, great organizational skills, fast learner, trustworthy, and a very efficient worker under pressure and in groups/teams
- Expert at effectively managing large sums of money
Macdonals
Cashier
12.2017 - 05.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Grand Canyon UniversityPhoenix, AZ
Bachelor of Science from Marketing and Advertising
Martinsburg CollegeMartinsburg, WV
Certificate from Pharmacy Technician
08.2018
Maricao, Puerto Rico
High school diploma
01.2014
Skills
- Fluent in English
- Fluent in Spanish
- Exceptional communication skills
- Customer service
- Stocking shelves
- Stocking freezer
- Positive environment
- Organizational skills
- Fast learner
- Trustworthy
- Efficient under pressure
- Teamwork
- Barista skills
- Cashier skills
- Managing large sums of money
- Navigating situations with precision and expertise
Timeline
Night Stocker
Commissary
06.2023 - 01.2024
Petsitter
Own Business
01.2023 - Current
Barista
Starbucks
05.2018 - 06.2020
Cashier
Macdonals
12.2017 - 05.2018
High school diploma
Grand Canyon University
Bachelor of Science from Marketing and Advertising
Martinsburg College
Certificate from Pharmacy Technician