Sandra Marquis
333 Airport RD. ,UT
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
4
4
years of professional experience
Work History
Barista
Hill's Kitchen
1153 Center Dr Suite G160, Park City, UT 84098
08.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Server
Bartolos
1241 Center Dr L100, Park City, UT 84098
10.2022 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Followed safety protocols and hygiene standards to maintain a safe dining environment.
- Learned menu items thoroughly to answer customer inquiries accurately and confidently.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Hugo's Coffee Shop
1794 Olympic Pkwy, Park City, UT 84098
05.2023 - 06.2024
- Managed inventory levels and restocked supplies to optimize workflow efficiency.
- Assisted in creating promotional menus to enhance customer engagement and sales.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Food Runner
Montage Deer Valley
9100 Marsac Ave, Park City, UT 84060
08.2021 - 08.2022
- Delivered food orders promptly to ensure customer satisfaction and efficient service flow.
- Collaborated with kitchen staff to streamline order preparation and minimize wait times.
- Maintained cleanliness of dining areas, enhancing overall guest experience and restaurant ambiance.
- Assisted in training new team members on service protocols and operational procedures.
Education
Bachelor of Science -
University of Northern Philippines
Vigan City, Ilocos Sur, Philippines05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Barista
Hill's Kitchen
08.2024 - Current
Barista
Hugo's Coffee Shop
05.2023 - 06.2024
Server
Bartolos
10.2022 - Current
Food Runner
Montage Deer Valley
08.2021 - 08.2022
Bachelor of Science -
University of Northern Philippines