Sandra Martinez
Santa Ana,CA
Summary
Committed and hardworking Sales Associate with 8+ years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
16
16
years of professional experience
Work History
Sales Associate
Pandora Jewelry
Brea , CA
2021.06 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeted customers, helped locate merchandise and suggested suitable options.
Barista /Cashier
Starbucks
Orange , CA
2018.09 - Current
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Constantly expanded personal knowledge of coffee styles and varieties.
Entertainment Costuming
Disneyland Resort
Anaheim , CA
2011.03 - 2017.12
- Adjusted clothing once models were dressed, making sure all garments fit properly and looked perfect.
- Issued and maintained costumes to characters, princesses, parades, and show performers.
- Transport costumes to laundry and dry cleaning facilities after performances.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Sales Associate
Disneyland Resort
Anaheim , CA
2006.08 - 2011.03
- Delivered a high level of assistance by locating products and checking store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
Education
High School Diploma -
Santiago High School
Garden Grove, CA06.2006
Skills
- Sales expertise
- Multi-tasking strength
- Exceptional Customer Service
- Accurate Money Handling
- Product Knowledge
- Stocking and Replenishing
- Point of Sale Knowledge
Timeline
Sales Associate
Pandora Jewelry
2021.06 - Current
Barista /Cashier
Starbucks
2018.09 - Current
Entertainment Costuming
Disneyland Resort
2011.03 - 2017.12
Sales Associate
Disneyland Resort
2006.08 - 2011.03
High School Diploma -
Santiago High School
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