Sandra Mattson
Sr IT Project/Product Manager, CSPO
Fuquay-Varina,NC
Summary
Demonstrated leader with over 25 years of SDLC and Agile experience in IT Product, Project, Service and Vendor management leading multiple efforts and teams of diverse, and global initiatives. Excellent in make sound business decisions for short-term and long-term business and development initiatives
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Sr Project Manager
Fidelity Investments
Durham, NC
08.2014 - 06.2021
- Developed multiple project plans utilizing multiple methodologies to initiate, manage, implement, and resolve impediments to ensure strategic development and business needs were met
- Assisted and directed changes to project scope, cost, risk analysis and implemented appropriate change management processes to keep projects on track
- Managed annual financial budgeting up to 16M for various products and projects, resource forecasts, allocations, re-forecasting of 30+ associates across multiple projects and product lines.
- Maintained and communicated budget analysis, TCO (Total Cost of Ownership), and future maintenance expenses to implement appropriate change management to keep projects delivered on time/budget
- Facilitate internal/external stakeholders reviews with activities, milestones, impediments, and risk management
- Built and maintained effective trusted partnerships, maximizing efficiency and increasing collaboration, adoption, and communication transparency.
- Technical Vendor Manager to ensure on-premise, SaaS applications, contract negation's, service level agreements, and vendor technology risk management, and mitigation to ensure privacy and security based on firms standards
- Appointed by leadership as a subject matter expert on multiple internal/external application initiatives
- Led team of global associates to define, consult, and implement self service enterprise survey management tool to capture quantifiable data driven results
Sr IT Product Manager
Fidelity Investments
Merrimack , NH
04.2011 - 08.2014
- Managed requirements using Agile Methodologies planning, defining scope, refinement, and execution of internal applications to SaaS (Salesforce) tool to support HR Case and Knowledge Management based on business and technical roadmap
- Collaborated with key stakeholders with project status, budget, and remove impediments to deliver on time on budget
- Consulted with product development teams to develop, integrate, and enhance products based on customer interest data
- Release Management for enhancements, bug fixes aligned with technical roadmap
Principal System Analyst
Fidelity Investments
Merrimack, NH
04.2007 - 03.2011
- Configured and maintained HR Payroll enterprise software system
- Managed release management of bug fixes, and enhancements thru monthly releases to enhance business and technical deliverables
- Vendor Manager for US Tax software (BSI) integrated with HR Payroll system to support all levels of payroll taxation
- Managed year end projects and deliverables to ensure a smooth transition of business, regulated changes, and W2 processing
Sr Business Consultant
Fidelity Investments
Merrimack, NH
06.2004 - 03.2007
- Gathered and defined payroll configurations to support integration with new HR/Payroll system defined by business objectives and technical needs
- Assisted with the implementation, integration, and support migration of newly developed software
Sr Quality Assurance Analyst
Fidelity Investments
Merrimack, NH
06.2001 - 05.2004
- Proposed development and testing improvements to positively impact usability, function and performance
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Fixed identified issues to increase productivity and boost workflows
Education
Accounting
Manchester Community College
Manchester, NHSkills
Project Management
undefinedCertification
Accenture -CSPO Certified Scrum Product Owner
Timeline
Influence and negotiations
11-2020
Accenture -CSPO Certified Scrum Product Owner
06-2020
ROI Institute - Return on Investment Certified
06-2016
Managing difficult Conversations
03-2015
Sr Project Manager
Fidelity Investments
08.2014 - 06.2021
Sr IT Product Manager
Fidelity Investments
04.2011 - 08.2014
CPM - Certified Professional Manager
03-2011
Principal System Analyst
Fidelity Investments
04.2007 - 03.2011
Sr Business Consultant
Fidelity Investments
06.2004 - 03.2007
Sr Quality Assurance Analyst
Fidelity Investments
06.2001 - 05.2004
Accounting
Manchester Community College
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