Sandra Milburn
Louisville,KY
Summary
Dedicated and precise Money Counter with a proven track record in cash handling and discrepancy reporting. Recognized for enhancing customer relationships and driving satisfaction through attentive service and accurate transaction management.
Overview
6
6
years of professional experience
Work History
Money Counter/Customer Service Representative
FiveStar
Louisville, Kentucky
10.2021 - 08.2026
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Received payments from customers in the form of cash, checks, or credit cards.
- Counted and verified cash in cashier drawers at end of each shift.
- Prepared bank deposits with accompanying paperwork.
- Greeted customers promptly and responded to questions.
- Monitored discrepancies and reported issues to management promptly.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Order Picker
Kroger
Louisville, Kentucky
02.2021 - 07.2021
- Fulfilled orders efficiently to meet daily objectives.
- Operated scanning equipment to ensure accuracy in order picking.
- Collaborated with team members to achieve on-time order fulfillment.
- Ensured cleanliness and organization of the work area daily.
Customer Service Representative
Walmart
Shepherdsville, Kentucky
03.2020 - 10.2020
- Engaged with customers to enhance their shopping experience and satisfaction.
- Developed strong customer relationships to encourage repeat business.
- Managed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain store organization and cleanliness.
Education
High School Diploma -
Oldham County High School
Buckner, KY06-1987
Skills
- Point-of-sale operation
- Cash handling
- Cash handling procedures
- Cash drawer balancing
- Bank deposit preparation
- Discrepancy reporting
- Customer relationship management
Timeline
Money Counter/Customer Service Representative
FiveStar
10.2021 - 08.2026
Order Picker
Kroger
02.2021 - 07.2021
Customer Service Representative
Walmart
03.2020 - 10.2020
High School Diploma -
Oldham County High School