Sandra Montemayor
Appliance Genius
PASADENA,TX
1
Language
17
years of professional experience
Versatile professional with a strong background in dispatch, inside sales, and customer service. Skilled in route planning, scheduling, inventory support, and processing orders with accuracy. Brings organized leadership and a strong focus on daily operational control. Familiar with Word, Excel, Power point, window, data, and shipping (Fed Ex and UPS).
Work History
Head Dispatcher
2 Years 11 Months- I was in charge of dispatchers and the technicians.
- Had to make sure all emails were responded to,
- Looked over everyone's scheduling and made sure it was scheduled correctly.
- I had my own technicians as well that I was responsible for.
- I looked over everyone's work through the day, daily.
Inside Sales
3 Years 3 Months- Handled incoming phone calls and emails to address customer inquiries and provide timely support.
- Customer service
- I created sales orders and processed purchase orders.
- Followed through with all invoices.
- Was also in charge as a team to keep our inventory full.
- Were also in charge for labeling and shipping any orders we had on the shelf.
Information Receptionist
7 Years 8 Months- Responded to incoming phone calls from customers to address inquiries and provide assistance.
- Provided excellent customer service.
- Assisted passengers to their boarding passes & any other help they needed assistance with.
Head Cashier
1 Year 5 Months- Responded to incoming phone calls from customers, providing assistance and information.
- Restocked merchandise.
- Handled all cash and credit card transactions.
Education
High School Diploma
Skills
Logistics management
Scheduling optimization
Strong leadership
Schedule management
Customer service
Team leadership
Team coordination
Logistics coordination
Languages
Spanish
Professional Working
Timeline
Head Dispatcher
Appliance Genius
10.2022 - 09.2025Read More
Inside Sales
Deterco
03.2018 - 06.2021Read More
Information Receptionist
Hobby Aiport
05.2010 - 01.2018Read More
Head Cashier
Party City
10.2008 - 03.2010Read More
HCC
High School Diploma
Read More