Sandra Moore

• Provided exceptional customer service, fostering positive relationships with both new and existing patients.
• Expedited check-in procedures by verifying personal information, Insurance, and collecting copayments.
• Posted payments and collections on regular basis.
• Responsible for communicating with patients through email and texts.
• Checkout patients, filing their insurance, and posting deposits.
• Hygiene recall.

*Checked in/out patients, updated forms, collect co-pays, filed insurance.

*Tracked referrals in/out.

*Import/export x-rays, patient letters

*Treatment Plans

*Running insurance reports

*Keeping the appointment book filled.

*Appointment book, phones.

*Track referrals, import/export xrays, patient letters.

*Treatment Plans, Deposits and collections.

*Assisted Dr. back clinical team

*Eventually moved to front office.

*Appointment book, phones, scheduled unscheduled treatment plans.

*Insurace, treatment plans, Financials.

*Led morning huddle, ordered for office.

*Implemented Scheduling Institute protocol.

*Created and implemented protocols and systems for office.