LORENZA LOPEZ

• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Transported patients to treatment units, using wheelchair.
• Answered call lights promptly and responded to patient needs accordingly.
• Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.

• Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
• Completed general administrative tasks to support radiology department.
• Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
• Used wheelchairs, seat chairs and gurneys to move patients.
• Billed patient x-rays in EHR system.

• Displayed strong telephone etiquette, effectively handling difficult calls.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Demonstrated excellent communication skills in resolving product and consumer complaints.

Very flexible and rotating in departments to assist customers with their purchases. Helped customer complete transaction over the help. Provide quote to customers on selective items.

Pulled orders for customers and places them in there designated area from picking up from store or delivered to customers address. Checked in and out merchandize and placed in their proper locations. Helped with cycle counts on audits.