Summary
Overview
Work History
Education
Skills
Contact
Timeline
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Sandra O'Reilly

Miami

Summary

Sales Associate

Hi, I am Sandra O'Reilly and I'm highly hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dental receptionist position. Ready to help team achieve company goals. I also consider myself a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic Dental Receptionist with experience managing front desk operations for heavily trafficked offices. Detail-oriented in chart preparation, following established protocol for records retention and security. Collaborative team member, maintaining positive communication and friendly nature.

Overview

2
2
years of professional experience

Work History

Sales Associate

Cvs Pharmacy
08.2022 - Current
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
  • Built relationships with potential customers by providing helpful advice on product selection
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
  • Entered customer transaction information into company databases
  • Helped customers find and select products

Dental Receptionist

Dental Care Association
05.2023 - 11.2023
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Received and routed laboratory results to correct clinical staff members.

Sales Associate

Bath and Body Works
03.2022 - 07.2022
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Used product knowledge for handling objections
  • Provided product information to customers and aligned products with customer needs to boost satisfaction
  • Generated leads and located opportunities for market expansion and business growth
  • Performed cash register operations accurately according to company guidelines
  • Assisted with training and mentoring new team members

Education

Associate in Science (A.S.) in Dental Hygiene -

Miami Dade College

Skills

  • Patient Scheduling
  • Payment Processing
  • Phone and Email Etiquette
  • Dental Staff Support
  • Patient Relations
  • Appointment Scheduling
  • Patient Services
  • Excellent Communication
  • Customer Service
  • Appointment Confirmation

Contact

Sales Training, Dispute Mediation, Multitasking Strengths, Cash Register Operation, Product Promotion, Customer Service, Cash Handling Accuracy, Social Perceptiveness, Answering Customer Questions, English, Fluent, Communicating with others., Spanish, Fluent, That's my first language.

Timeline

Dental Receptionist

Dental Care Association
05.2023 - 11.2023

Sales Associate

Cvs Pharmacy
08.2022 - Current

Sales Associate

Bath and Body Works
03.2022 - 07.2022

Associate in Science (A.S.) in Dental Hygiene -

Miami Dade College
Sandra O'Reilly