Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Osorio

Torrance,California

Summary

Dynamic realtor with a proven track record at Epique Realty and Keller Williams, excelling in client engagement and contract negotiation. Leveraged expertise in customer service and market analysis to enhance client satisfaction and streamline transactions. Demonstrated reliability through consistent follow-up, contributing to a significant increase in successful closings.

Overview

14
14
years of professional experience

Work History

Realtor

Epique Realty
02.2024 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

Realtor

Keller Williams
06.2017 - 02.2024
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.

Retail Sales Associate

Sephora
04.2012 - 10.2015
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Assistant Cafe Manager

Tropicuba
03.2011 - 07.2012
  • Managed daily cafe operations for smooth workflow and increased productivity.
  • Trained new employees on company policies and procedures to maintain a high level of performance.
  • Performed routine equipment maintenance checks to minimize downtime due to malfunctions or repairs needed.
  • Scheduled employee shifts efficiently, balancing workload while minimizing labor costs.

Education

No Degree - Computer Engineering

Politecnico Marco Fidel Suarez
Colombia
11-2005

Skills

  • Client Engagement
  • Customer service
  • Scheduling and planning
  • Contract negotiation
  • Teamwork
  • Problem-solving
  • Retail sales
  • Reliability and punctuality

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Realtor

Epique Realty
02.2024 - Current

Realtor

Keller Williams
06.2017 - 02.2024

Retail Sales Associate

Sephora
04.2012 - 10.2015

Assistant Cafe Manager

Tropicuba
03.2011 - 07.2012

No Degree - Computer Engineering

Politecnico Marco Fidel Suarez

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Sandra Osorio