Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
22
22
years of professional experience
Work History
Recruiter / Account Manager
ESS
Toccoa, GA
06.2024 - Current
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Actively participated in networking events within the industry, expanding professional connections and generating leads.
Built relationships with customers and community to promote long term business growth.
Business Office Manager
Bailey And Associates
Martin
07.2015 - 06.2022
Implemented automation strategies for office operations, correspondence management, schedule coordination and record keeping
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits
Organized financial data and completed reports detailing key metrics
Oversaw Human Resources activities by leading planning, recruiting, selection, employee relations, payroll and benefits administration
Reviewed sales and expense records to make proactive adjustments to policies and procedures
Improved long-term prospecting, strategy development and customer engagement
Managed CRM database, including troubleshooting, maintenance, updates and report generation
Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
Marketing Director
Mountain View Health Care
Clayton
08.2013 - 07.2015
Developed and implemented marketing and communications plans
Cultivated and upheld strong professional relationships with vendors, negotiated contracts and monitored performance
Planned and executed traditional marketing campaigns
Developed and implemented campaigns for email, online advertising, search engines and direct mail
Proofed and approved production and printing drafts of promotional materials
Developed partnerships with local businesses to secure third party promotions
Coordinated news releases, media responses, press packets and placement of stories in national trade publications
Wrote professional business correspondence and produced reports detailing updates.
Director
Stephens County Head Start
Toccoa
12.2005 - 07.2013
Managed daily operations of 9 classrooms consisting of Head Start, GA Pre-K and 2 LEA classrooms housed in my building
Enlisted the support of volunteers and collaborated with businesses and community groups
Monitored team performance, including developing performance improvement plans and recommending achievement awards
Connected families with resources when children were identified as needing further assessment
Gathered and analyzed cultural, educational, social and demographic data about the community to guide local program development
Represented Head Start at community and professional organizational meetings
Publicized community services to maintain positive public relations with community members
Served as liaison for program with professional, business and civic groups, community organizations and individuals
Directed planning, budgeting, vendor selection and quality assurance efforts
Oversaw daily office operations for staff of 45 employees
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
Secured NAEYC Accreditation under my leadership.
Regional Transportation Coordinator
Georgia Department of Human Resources
Gainesville
09.2004 - 11.2005
Analyzed departmental documents for appropriate distribution and filing
Maintained Fleet of 130 vehicles used throughout Region 2 by Community Agencies
Managed State and Federal Contracts to ensure transportation was provided to the Aging, Mental Health, Developmental Disabilities, and DFCS population
Defensive Driving Instructor to all Agencies contracted to transport consumers
Worked closely with Regional Coordinator to develop new contacts with Community Agencies and Public Transportation.
Program Assistant
Georgia Mountains Community Service Board
Clarkesville
03.2002 - 09.2004
Train staff on basic use of computer including Word, Prepared professionally written documents and reports
Train staff on basic use of computer including Word, Excel, and Email
Screen potential employees for various positions
Medicaid billing for consumer services
Monthly Vehicle Log Report for Department of Human Resources
Maintained consumer wage report for the Social Security Administration
Prepared and distributed payroll for consumers
Monitored consumers checkbooks and budgets
Prepared monthly financial reports for Regional Board
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Education
Bachelors of Business Administration - Human Resources Management
Piedmont College
01.2001
Skills
Employee management
Business administration
Staff Training and Development
Project management
Budget Relations
HR Compliance
Audit Preparation and Development
Marketing
Timeline
Recruiter / Account Manager
ESS
06.2024 - Current
Business Office Manager
Bailey And Associates
07.2015 - 06.2022
Marketing Director
Mountain View Health Care
08.2013 - 07.2015
Director
Stephens County Head Start
12.2005 - 07.2013
Regional Transportation Coordinator
Georgia Department of Human Resources
09.2004 - 11.2005
Program Assistant
Georgia Mountains Community Service Board
03.2002 - 09.2004
Bachelors of Business Administration - Human Resources Management