Sandra Rincon
Merced
Summary
Bilingual customer service professional with proven track record in delivering high-quality support. Known for fostering team collaboration and driving results, adaptable to evolving business needs. Demonstrates exceptional communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Bilingual CSR
Caliber Collision
Merced, CA
08.2023 - 11.2025
- Delivered exceptional bilingual customer support, resolving inquiries and complaints efficiently.
- Facilitated effective communication between English and Spanish-speaking clients and staff.
- Managed appointment scheduling and service follow-ups to enhance customer satisfaction.
- Utilized CRM software to track customer interactions, ensuring accurate record-keeping.
OFFICE ASSISTANT
AG & Merchants Business Services
Modesto, CA, USA
02.2022 - 08.2023
- Answer calls and emails in a prompt manner, take messages, and transfer calls.
- Prepare invoices, memos, and other reports
- Handle mail, email, and faxes
- Manage stock room inventory
- Submit and reconcile office expense reports
- Run bi-weekly payroll for 10 different stores
QC/PRODUCTION PACKER
Full Steam Staffing
Madera, CA, USA
10.2020 - 12.2021
- Responsible for checking quality of product and filing information.
- Responsible for packing product inspecting product
Education
HIGH SCHOOL DIPLOMA -
John Muir High School
Pasadena, CA06-2009
Skills
- Good communication skills
- Time management skills
- Team working skills
- Computer and technical skills
Timeline
Bilingual CSR
Caliber Collision
08.2023 - 11.2025
OFFICE ASSISTANT
AG & Merchants Business Services
02.2022 - 08.2023
QC/PRODUCTION PACKER
Full Steam Staffing
10.2020 - 12.2021
HIGH SCHOOL DIPLOMA -
John Muir High School