Sandra Rodriguez
Hondo
Summary
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.
Overview
37
37
years of professional experience
Work History
Scheduling Coordinator
Northeast Pediatric Associates
08.2023 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Cultivated positive relationships with vendors and external partners to secure favorable terms for resource bookings and accommodations when necessary.
- Ensured compliance with labor laws and regulations regarding employee breaks, overtime, and shift length management.
Medical Assistant
First Fruits Medical Clinic
12.2021 - 07.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Administrative Assistant
Enerfin Resources
09.2012 - 11.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Medical Assistant
First Fruits Medical Clinic
01.2007 - 08.2012
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Certified Nurse Assistant
Hillside Nursing Home
01.1987 - 12.2011
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Ensured timely medication administration by accurately recording dosage and time in medical charts.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
Education
No Degree - Medical Assisting
Southern Careers Institute Inc
Corpus Christi, TX06.2011
High School Diploma -
A. C. Jones High School
Beeville, Texas06.1988
Skills
- Daily timekeeping
- Documentation And Reporting
- Information Management
- Calendar Management
- Data Entry
- Calendar coordination
- Teamwork and Collaboration
- Strong Work Ethic
Timeline
Scheduling Coordinator
Northeast Pediatric Associates
08.2023 - Current
Medical Assistant
First Fruits Medical Clinic
12.2021 - 07.2023
Administrative Assistant
Enerfin Resources
09.2012 - 11.2021
Medical Assistant
First Fruits Medical Clinic
01.2007 - 08.2012
Certified Nurse Assistant
Hillside Nursing Home
01.1987 - 12.2011
No Degree - Medical Assisting
Southern Careers Institute Inc
High School Diploma -
A. C. Jones High School
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