Sandra Rodriguez
Hondo
Summary
Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping.
Overview
37
37
years of professional experience
Work History
Scheduling Coordinator
Northeast Pediatric Associates
Castroville, TX
08.2023 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Cultivated positive relationships with vendors and external partners to secure favorable terms for resource bookings and accommodations when necessary.
- Ensured compliance with labor laws and regulations regarding employee breaks, overtime, and shift length management.
Medical Assistant
First Fruits Medical Clinic
Beeville, TX
12.2021 - 07.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Administrative Assistant
Enerfin Resources
Woodsboro, TX
09.2012 - 11.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Medical Assistant
First Fruits Medical Clinic
Beeville, TX
01.2007 - 08.2012
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Certified Nurse Assistant
Hillside Nursing Home
Beeville
01.1987 - 12.2011
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Ensured timely medication administration by accurately recording dosage and time in medical charts.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
Education
No Degree - Medical Assisting
Southern Careers Institute Inc
Corpus Christi, TX06.2011
High School Diploma -
A. C. Jones High School
Beeville, Texas06.1988
Skills
- Daily timekeeping
- Documentation And Reporting
- Information Management
- Calendar Management
- Data Entry
- Calendar coordination
- Teamwork and Collaboration
- Strong Work Ethic
Timeline
Scheduling Coordinator
Northeast Pediatric Associates
08.2023 - Current
Medical Assistant
First Fruits Medical Clinic
12.2021 - 07.2023
Administrative Assistant
Enerfin Resources
09.2012 - 11.2021
Medical Assistant
First Fruits Medical Clinic
01.2007 - 08.2012
Certified Nurse Assistant
Hillside Nursing Home
01.1987 - 12.2011
No Degree - Medical Assisting
Southern Careers Institute Inc
High School Diploma -
A. C. Jones High School