Sandra Russell
Woodford,VA
Summary
Driven and customer-focused professional with experience at Domino's Pizza and Carmax Autocare Center. Excelled in time management and customer service, enhancing satisfaction and loyalty. Demonstrated a clean driving record and proficiency in safe vehicle operation, significantly contributing to on-time deliveries and sales growth. Collaborated effectively with teams to surpass goals, leveraging strong interpersonal skills and a results-driven approach.
Overview
8
8
years of professional experience
Work History
Driver
Domino's Pizza
17489 Jefferson Davis Hwy
07.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Sales Associate
Carmax Autocare Center
10400 Southpoint Pkwy Fredericksburg VA 22407
04.2016 - 12.2022
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
GED -
James Monroe High School
Fredericksburg, VA09.1984
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
Timeline
Driver
Domino's Pizza
07.2022 - Current
Sales Associate
Carmax Autocare Center
04.2016 - 12.2022
GED -
James Monroe High School