Summary
Overview
Work History
Education
Skills
Certification
Assessments
Languages
Timeline
Generic
Sandra Sarazin

Sandra Sarazin

Providence,RI

Summary

Highly proficient in accurately filling and labelling prescriptions, maintaining drug inventories, and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Familiar with medication compounding and pharmaceutical calculations. Manual and automated medication dispensing. Ensured proper data entry and processing of patients' prescriptions into Perform RX. Advanced math skills. Check all orders for accuracy, log into correct books, in appropriate drugs received or discrepancies checked through PIC. Perform pharmacy inventory control to refill the Orders. Updating medication histories. Drug inventory management. Multitasking. Customer service. Authorized to work in the US for any employer

Overview

8
8
years of professional experience
1
1
Certification

Work History

CSS (Customer Service Specialist)

Integrated Resources Inc
08.2023 - Current
  • Scheduling patient infusion delivery, Inbound call, Outbound call

Patient Care Coordinator

Asembia
02.2022 - 05.2023
  • Complete prescription intake process including verification of insurance coverage, Assist physician's offices through the prior authorization and appeals process, Research financial assistance options for patients through copay cards, foundations, and assistance programs, Coordinate prescription processing and delivery with dispensing pharmacies, Manage and triage high volume of customer service phone calls while managing day to day operation.

Pharmacy Technician

Avenue Pharmacy
03.2020 - 02.2022
  • Fill prescriptions, Type prescriptions as needed including compounding prescriptions, Bill insurance providers, Troubleshoot insurance rejects, Assist the Pharmacist on duty, Properly dispose of expired medication, Return overstock medication to manufacturer, Order medication as needed, Assist customers in their overall needs, Process incoming e-prescriptions and follow-up as needed for any identified discrepancies.

Pharmacy Technician

Mindlance Inc. (AmeriHealth)
03.2019 - 12.2019
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality, Reviewed and verified member information and insurance provider information, Ensured proper data entry and processing of patients' prescriptions into Perform RX, Communicated with prescriber by making outbound call to verify medication dosages, refill authorizations and any other information that's missing.

Pharmacy Technician

Hinduja Global Solutions
10.2018 - 11.2018
  • Answered incoming calls, greeted callers, provided information and transferring calls to appropriate parties, Directed incoming calls to internal personnel and departments, routing to best-qualified department, Data Entry

Pharmacy Technician

Mindlance Inc. Cigna Health
09.2017 - 12.2017
  • Set up and modified patient profiles to include current information such as medications and insurance details, Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Unit Clerk

Jewish Home At Rockleigh
04.2016 - 05.2017
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members, Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records, Answered unit calls and took messages for healthcare staff to maximize team productivity, Completed daily charge reconciliation to keep billing current and accurate, Answered multi-line telephone system, provided information and directed calls, Obtained and organized medical records for office visits and scheduled labs, Arranged discharges and patient transportations, Prepared admissions charts and scanned records, Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Slide Tracker Assistant

CDX Diagnostic
04.2016 - 06.2016
  • Sort out cell tissues assignments for doctors to study on daily basic, Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies, Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.

Education

Bachelor Of Science - Biology

University District of Columbia
Washington DC

High School Diploma -

Robert E Lamberton High School
Philadelphia, PA
06.1998

Skills

  • Medical & Pharmaceutical Terminology
  • Retail Pharmacy Procedures
  • Pharmaceutical Calculations
  • Inventory Control; Drug classification
  • Pharmacy Practice Ethics
  • Prescription Filling
  • Basic Anatomy
  • Patient Care & Interaction
  • Medication Inventory Management
  • Transcribe physician orders/hospital charts
  • Use data entry to prepare pharmaceutical labels for medication
  • Knowledge of Anatomy and Physiology; Medical Terminology

Certification

  • First Aid Certification

Assessments

  • Customer focus & orientation, Proficient, 07/01/23, Responding to customer situations with sensitivity
  • Work style: Reliability, Proficient, 07/01/23, Tendency to be reliable, dependable, and act with integrity at work

Languages

French
Native or Bilingual

Timeline

CSS (Customer Service Specialist)

Integrated Resources Inc
08.2023 - Current

Patient Care Coordinator

Asembia
02.2022 - 05.2023

Pharmacy Technician

Avenue Pharmacy
03.2020 - 02.2022

Pharmacy Technician

Mindlance Inc. (AmeriHealth)
03.2019 - 12.2019

Pharmacy Technician

Hinduja Global Solutions
10.2018 - 11.2018

Pharmacy Technician

Mindlance Inc. Cigna Health
09.2017 - 12.2017

Unit Clerk

Jewish Home At Rockleigh
04.2016 - 05.2017

Slide Tracker Assistant

CDX Diagnostic
04.2016 - 06.2016

Bachelor Of Science - Biology

University District of Columbia

High School Diploma -

Robert E Lamberton High School

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Sandra Sarazin