Versatile professional known for strong interpersonal skills and adaptability in fast-paced settings. Proven track record in both the hospitality and retail sectors, consistently enhancing guest experiences and client engagement.
Overview
12
12
years of professional experience
Work History
Host
Timmers
West Bend, Wisconsin
06.2021 - 06.2024
Greeted and seated guests to optimize dining experiences.
Managed reservation system to enhance table turnover and guest flow.
Collaborated with staff to ensure seamless service during peak hours.
Provided menus to guests and communicated daily specials.
Owner
The UPS Store Inc.
Mequon, Wisconsin
12.2012 - 04.2019
Managed daily operations and staff at local retail shipping store.
Oversaw inventory management and supply chain logistics.
Ensured compliance with company policies and procedures.
Handled financial transactions and maintained accurate records.
Coordinated shipping services and packaging solutions for clients.
Maintained relationships with existing clients by providing superior customer service.
Managed daily operations of business, including hiring and training staff.
Provided direction and guidance to employees.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.