Sandra Silva
Mount Prospect
Summary
Highly organized individual with a focus on appointment scheduling and staff training. Known for effective communication and record maintenance, contributing to streamlined operations and compliance adherence. Ready to support improved scheduling outcomes and team efficiency.
Overview
16
16
years of professional experience
Work History
Scheduling Coordinator
Eden Vista Prospect Heights
Prospect Heights
05.2023 - Current
- Coordinated appointment schedules for residents and staff effectively.
- Streamlined scheduling processes by managing communication between departments.
- Organized daily operations to ensure optimal staff coverage and resource allocation.
- Coordinated transportation services for residents to appointments and activities, ensuring timely arrivals.
- Provided training and support for new staff on scheduling procedures and tools.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Ensured team members were informed of shifts and changes through effective communication.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
Activities Assistant
Dimensions Living
Prospect Heights
01.2020 - 05.2023
- Organized and led engaging recreational programs for community members.
- Prepared materials for activities, ensuring all supplies were available and ready.
- Updated families on resident engagement to foster collaboration and support.
- Trained new staff on activity protocols and resident interaction techniques.
- Recorded resident participation and feedback to refine programming effectiveness.
- Built relationships with families and community members to expand recreational opportunities for residents.
- Assisted in the development of activity plans for residents on a weekly basis.
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
- Coordinated transportation for offsite activities.
Medical Records Specialist/Central Supply Coordinator
Brookdale
01.2010 - 01.2020
- Managed patient information and ensured data accuracy in electronic health records.
- Facilitated medical record requests while ensuring compliance with privacy regulations to protect patient information.
- Conducted regular audits of medical records for quality assurance and compliance.
- Assisted in implementation of new electronic health record systems, contributing to streamlined data management.
- Adhered to HIPAA guidelines when handling protected health information.
- Set up patient charts and documented information in various company software.
- Verified incoming medical supply shipments against receiving reports to ensure accuracy and accountability.
- Rotated stock to maintain uninterrupted supply support for assigned areas.
- Assisted hospital staff with patient care duties by providing patient transportation or setting up traction.
Education
High School Diploma -
Hersey High School
Arlington Heights01-1996
Skills
- Appointment scheduling
- Scheduling proficiency
- Resource allocation
- Record maintenance
- Compliance standards
- Documentation and reporting
- Team collaboration
- Staff communication
Languages
Spanish
Full Professional
Timeline
Scheduling Coordinator
Eden Vista Prospect Heights
05.2023 - Current
Activities Assistant
Dimensions Living
01.2020 - 05.2023
Medical Records Specialist/Central Supply Coordinator
Brookdale
01.2010 - 01.2020
High School Diploma -
Hersey High School