Sandra Sotelo
Fresno,CA
Summary
Dynamic professional with a proven track record in office management and customer service, honed at DB Trucks Inc. Excelled in organizational skills and employee supervision, enhancing company efficiency and client satisfaction. Demonstrated exceptional multi-tasking ability and clear communication, leading to significant improvements in office administration and policy implementation.
Overview
6
6
years of professional experience
Work History
Office Manager
DB Trucks Inc
02.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Warehouse Worker
Amazon
06.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Life Skill Lead
The Arc Of Fresno/Madera Counties
09.2018 - 01.2023
- Coordinated with other faculty members on integrating life skills components across multiple subject areas.
- Improved student confidence and self-esteem through compassionate support and guidance.
- Evaluated student needs and adjusted teaching methods accordingly, resulting in increased engagement and participation.
- Organized community-based outings to promote real-world application of learned life skills.
- Enhanced students'' life skills by implementing practical exercises and real-life scenarios in lessons.
Education
Associate of Science - Early Childhood Special Education
Fresno City College
Fresno, CA05.2018
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Clerical Support
- Employee Supervision
- Policy Implementation
Timeline
Warehouse Worker
Amazon
06.2023 - 02.2024
Office Manager
DB Trucks Inc
02.2023 - Current
Life Skill Lead
The Arc Of Fresno/Madera Counties
09.2018 - 01.2023
Associate of Science - Early Childhood Special Education
Fresno City College
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