Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Vela

Sun City Center,FL

Summary

Motivated bilingual retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

15
15
years of professional experience

Work History

Sales Associate Specialist

Pandora Jewelry
09.2023 - Current
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
  • Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Streamlined inventory management processes by implementing organizational solutions for easier product tracking.
  • Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
  • Performed regular audits of merchandise displays, ensuring proper pricing, signage, and stock levels were maintained at all times.
  • Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.

Babysitter

Private Care
06.2022 - Current
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Accompanied children to various appointments providing emotional support and ensuring their physical wellbeing.

Small Business Owner

Canchita El Clasico
06.2009 - 12.2022
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Inventory Specialist

Pandora
05.2022 - 10.2022
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.

Education

Associate of Arts - Business

Universidad Catolica

High School Diploma -

Liceo Bilingue Psicopedagogico
Guayaquil, Ecuador
02.1997

Skills

  • Organizational skills
  • Emotional intelligence
  • Technical proficiency
  • Self-motivation
  • Multitasking
  • Active listening

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate Specialist

Pandora Jewelry
09.2023 - Current

Babysitter

Private Care
06.2022 - Current

Inventory Specialist

Pandora
05.2022 - 10.2022

Small Business Owner

Canchita El Clasico
06.2009 - 12.2022

Associate of Arts - Business

Universidad Catolica

High School Diploma -

Liceo Bilingue Psicopedagogico

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Sandra Vela