Sandra Villarreal
Bellingham,WA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
Work History
Store Manager
Dollar Tree
10.2018 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Store Manager
Dollar Tree
11.2016 - 10.2018
- Ensured customer satisfaction by addressing inquiries promptly and providing exceptional service consistently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supported store manager in overseeing day-to-day operations, ensuring smooth functioning of the retail space.
- Assisted in the onboarding and training process for new hires, ensuring that they were well-equipped to contribute to the team''s overall success.
Sales Floor Supervisor
Goodwill
12.2012 - 03.2013
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
High School Diploma -
Highland High School
Bakersfield, CAEducation
Bakersfield College
Bakersfield, CASkills
- Recruiting and Hiring
- Retail Inventory Management
- Business Development
- Team Leadership
- Accurate money handling
- Policy Development and Enforcement
- Friendly and Positive
- KPI Tracking
- Business Management
- Training and mentoring
- Teamwork and Collaboration
- Team motivation
- Store operations
Timeline
Store Manager
Dollar Tree
10.2018 - Current
Assistant Store Manager
Dollar Tree
11.2016 - 10.2018
Sales Floor Supervisor
Goodwill
12.2012 - 03.2013
High School Diploma -
Highland High School
Education
Bakersfield College
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